Tenant Relations Executive/Officer (Shopping Mall)

Staffing Rec; Subang Jaya; Hybrid; MYR 54,000 - 80,000; Full time

Job summary

Staffing Rec in Malaysia is seeking a Tenant Relations Manager to act as the key liaison between tenants and internal departments. The role involves handling enquiries, resolving disputes, and addressing operational issues to ensure smooth occupancy operations.

You will monitor tenant sales performance, analyze market trends, and provide actionable insights to improve business outcomes. The position also requires preparing regular sales and tenant performance reports for management review and

Responsibilities

• Manage tenant relationships and act as liaison between tenants and internal departments.
• Handle and resolve tenant enquiries, complaints, disputes and operational issues.
• Monitor and analyse tenant sales performance, market trends and business needs, providing insights and recommendations.
• Prepare sales and tenant performance reports for Management review.
• Support tenants in improving sales, service standards and overall business performance.

Job description

• Manage tenant relationships and act as the key liaison between tenants and internal departments.
• Handle and resolve tenant enquiries, complaints, disputes and operational issues.
• Monitor and analyse tenant sales performance, market trends and business needs, providing insights and recommendations.
• Prepare sales and tenant performance reports for Management review.
• Support tenants in improving sales, service standards and overall business performance.
• Monitor tenant contrac...