Telesales Executive

MatchLink; Subang Jaya; On-site; MYR 3,500 - 5,500; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Compassionate Leave

Casual Wear

Job summary

Jora Malaysia is seeking a results-driven Telesales Executive to join our dynamic sales team in Malaysia. The role focuses on outbound calling, lead generation, and closing opportunities while delivering excellent service to clients.

You will communicate product value, manage time effectively, and meet monthly targets in a fast-paced environment. Experience with CRM systems is essential, and familiarity with recruitment/job solutions is a plus.

Qualifications

• Proven experience as a Telesales Executive or in a similar sales role.
• Excellent verbal and written communication skills in English, Mandarin, and Bahasa Malaysia.
• Strong understanding of sales principles and customer service best practices.
• Ability to effectively communicate product knowledge and value propositions to potential clients.
• Demonstrated ability to manage time effectively, prioritize tasks, and meet sales targets.
• Proficiency in using CRM software and other sales tools.
• A proactive and results-oriented approach to sales, with a passion for achieving and exceeding goals.
• Ability to work independently and as part of a team in a fast-paced environment.
• Comfortable making outbound calls and handling inbound inquiries.
• Experience in the recruitment or job solutions industry is a plus.

Responsibilities

• Proactively engage potential customers via telephone to introduce company products and services, generating qualified leads and setting up appointments for the sales team.
• Effectively communicate product features, benefits, and pricing to prospective clients, addressing inquiries and overcoming objections to drive interest and sales.
• Maintain a high volume of outbound calls daily, meticulously documenting all customer interactions, feedback, and sales progress in the CRM system.
• Collaborate closely with the sales and marketing teams to understand campaign objectives, target customer segments, and refine sales pitches for maximum impact.
• Achieve and exceed monthly sales targets and KPIs through consistent effort, strategic calling, and effective negotiation.
• Build and nurture strong relationships with potential clients by providing exceptional customer service and follow-up, ensuring a positive brand experience.
• Stay updated on product knowledge, industry trends, and competitor activities to effectively position our offerings and identify new sales opportunities.

Skills

Telesales

Outbound calls

CRM

Time management

Communication

Teamwork

Sales targets

Product knowledge

Tools

CRM software

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Proven experience as a Telesales Executive or in a similar sales role, with 1-2 years of relevant experience.

Excellent verbal and written communication skills in English, Mandarin, and Bahasa Malaysia.

Strong understanding of sales principles and customer service best practices.

Ability to effectively communicate product knowledge and value propositions to potential clients.

Demonstrated ability to manage time effectively, prioritize tasks, and meet sales targets.

Proficiency in using CRM software and other sales tools.

A proactive and results-oriented approach to sales, with a passion for achieving and exceeding goals.

Ability to work independently and as part of a team in a fast-paced environment.

Comfortable making outbound calls and handling inbound inquiries.

Experience in the recruitment or job solutions industry is a plus.

Requirement

• Proven experience as a Telesales Executive or in a similar sales role, with 1-2 years of relevant experience.
• Excellent verbal and written communication skills in English, Mandarin, and Bahasa Malaysia.
• Strong understanding of sales principles and customer service best practices.
• Ability to effectively communicate product knowledge and value propositions to potential clients.
• Demonstrated ability to manage time effectively, prioritize tasks, and meet sales targets.
• Proficiency in using CRM software and other sales tools.
• A proactive and results-oriented approach to sales, with a passion for achieving and exceeding goals.
• Ability to work independently and as part of a team in a fast-paced environment.
• Comfortable making outbound calls and handling inbound inquiries.
• Experience in the recruitment or job solutions industry is a plus.

Responsibility

• Proactively engage potential customers via telephone to introduce company products and services, generating qualified leads and setting up appointments for the sales team.
• Effectively communicate product features, benefits, and pricing to prospective clients, addressing inquiries and overcoming objections to drive interest and sales.
• Maintain a high volume of outbound calls daily, meticulously documenting all customer interactions, feedback, and sales progress in the CRM system.
• Collaborate closely with the sales and marketing teams to understand campaign objectives, target customer segments, and refine sales pitches for maximum impact.
• Achieve and exceed monthly sales targets and key performance indicators (KPIs) through consistent effort, strategic calling, and effective negotiation.
• Build and nurture strong relationships with potential clients by providing exceptional customer service and follow-up, ensuring a positive brand experience.
• Stay updated on product knowledge, industry trends, and competitor activities to effectively position our offerings and identify new sales opportunities.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance
• Compassionate Leave
• Casual Wear