Telesales Representative

X Star Technology; Kuala Lumpur; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Additional Incentive

Training Provided

Job summary

X Star Technology in Kuala Lumpur is seeking an outbound sales professional to promote auto-financing products and manage customer leads in a fast-paced sales environment. This onsite role at TRX operates from 9am to 6pm with English and Bahasa Malaysia proficiency; Mandarin is a plus.

Benefits include an additional incentive and training provided to support performance. Ideal candidates will have proven experience in insurance sales, telesales, banking, or telemarketing, plus strong negotiation

Qualifications

• Proven experience in insurance sales, telesales, banking, or telemarketing.
• Strong persuasive and negotiation skills to present services.
• Proven track record in outbound sales or lead conversion.
• Strong communication and negotiation skills.
• Target-driven in a sales-oriented, fast-paced environment.
• Basic computer skills and ability to manage customer data.
• Able to communicate in English and Bahasa Malaysia; Mandarin is a plus.

Responsibilities

• Conduct outbound and inbound calls to promote auto-financing products, including auto refinancing solutions, to prospective and existing customers.
• Follow up with customers consistently to manage leads and ensure timely processing of applications and documentation.
• Clearly explain product features, eligibility requirements, and benefits to customers
• Deliver excellent customer service by handling enquiries and resolving customer concerns in a timely and confident manner.
• Maintain accurate and up-to-date records of customer interactions, sales activities, call outcomes, and follow-ups in the system.
• Ensure full compliance with company policies, regulatory requirements, and approved telesales scripts during all customer interactions.
• Meet or exceed monthly targets for lead generation, call volume, and conversion rates.

Skills

Outbound sales

Negotiation

Communication skills

Lead conversion

Data entry

English & BM

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Proven Experience in insurance sales, telesales, banking, or telemarketing is highly preferred.

Strong persuasive and negotiation skills to effectively present our services and convince potential customers.

Proven track record in outbound sales, lead conversion, or telesales environment will be an added advantage.

Strong communication, persuasion, and negotiation skills.

Target-driven and comfortable working in a sales-oriented, fast-paced environment.

Basic computer skills and ability to manage customer data accurately

Able to communicate in English and Bahasa Malaysia; Mandarin will be a plus

Working time: 9am – 6pm

Working Location: TRX (Fully Onsite)

Benefits: Additional Incentive

Requirement

• Proven Experience in insurance sales, telesales, banking, or telemarketing is highly preferred.

• Strong persuasive and negotiation skills to effectively present our services and convince potential customers.

• Proven track record in outbound sales, lead conversion, or telesales environment will be an added advantage.

• Strong communication, persuasion, and negotiation skills.

• Target-driven and comfortable working in a sales-oriented, fast-paced environment.

• Basic computer skills and ability to manage customer data accurately

• Able to communicate in English and Bahasa Malaysia; Mandarin will be a plus

• Working time: 9am – 6pm

• Working Location: TRX (Fully Onsite)

• Benefits: Additional Incentive

Responsibility

• Conduct outbound and inbound calls to promote auto-financing products, including auto refinancing solutions, to prospective and existing customers.

• Follow up with customers consistently to manage leads and ensure timely processing of applications and documentation.

• Clearly explain product features, eligibility requirements, and benefits to customers

• Deliver excellent customer service by handling enquiries and resolving customer concerns in a timely and confident manner.

• Maintain accurate and up-to-date records of customer interactions, sales activities, call outcomes, and follow-ups in the system.

• Ensure full compliance with company policies, regulatory requirements, and approved telesales scripts during all customer interactions.

• Meet or exceed monthly targets for lead generation, call volume, and conversion rates.

Benefits

• Additional Incentive
• Training Provided