Telesales

Optimum Infosolutions; Selangor; On-site; MYR 33,000 - 67,000; Full time

Job summary

Jora Malaysia is seeking a results-driven sales professional to join our team in Malaysia. You will make outbound and drop-off calls to potential customers using provided leads, present products, and build relationships.

You will record all interactions in our system, strive to exceed targets, and handle inquiries while explaining financial information in clear terms. Proficiency in Bahasa Melayu and English, plus strong communication and negotiation skills, are essential for success in this

Qualifications

• Experience in sales, telesales, or telemarketing is preferred.
• Proficiency in Bahasa Melayu and English.
• Strong interpersonal, communication, and negotiation skills.

Responsibilities

• Make outbound and drop-off calls to potential customers using provided leads or databases
• Present, promote, and sell products/services effectively using solid arguments
• Build and maintain positive business and customer relationships
• Accurately record calls, sales, and prospect interactions in the provided system
• Consistently achieve and exceed sales targets and KPIs
• Handle customer inquiries and complaints, providing feedback to improve products/services
• Simplify and explain complex financial information in a clear and understandable manner

Skills

Outbound sales

Customer relationship

Communication

Negotiation

Multilingual (Bahasa Melayu & English)

Tools

CRM software

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Make outbound and drop-off calls to potential customers using provided leads or databases

Present, promote, and sell products/services effectively using solid arguments

Build and maintain positive business and customer relationships

Accurately record calls, sales, and prospect interactions in the provided system

Performance & Issue Resolution

• Consistently achieve and exceed sales targets and KPIs
• Handle customer inquiries and complaints, providing feedback to improve products/services
• Demonstrate a strong understanding of financial products, markets, and industry regulations
• Simplify and explain complex financial information in a clear and understandable manner

Experience in sales, telesales, or telemarketing is preferred

Proficiency in Bahasa Melayu and confidence in speaking English

Strong interpersonal, communication, and negotiation skills

Target-driven, self-motivated, and resilient in facing challenges

Ability to simplify complex financial information for customers