Telesales Executive/ Inside Sales Representative

vCyberiz; Cyberjaya; On-site; MYR 30,000 - 60,000; Full time

Job summary

vCyberiz is seeking a sales professional in Cyberjaya to generate new business by engaging prospects via phone, email, and digital channels. The role involves qualifying leads, booking meetings, and coordinating with partners, particularly in the cybersecurity sector. Proven telesales experience and familiarity with CRM tools are essential, alongside a strong communication ability.

With 1-3 years in sales and a relevant degree preferred, join us to contribute to our dynamic team in a fast-growing field.

Qualifications

• 1-3 years of experience in telesales or inside sales.
• Strong telephone manner and verbal communication skills.
• Basic understanding of cybersecurity concepts is an advantage.

Responsibilities

• Conduct outbound telesales to identify and engage prospective customers.
• Qualify leads based on business and security challenges.
• Schedule appointments and follow up on leads consistently.

Skills

Telesales experience

Communication skills

Ability to explain technical concepts

Customer focus

Experience in cybersecurity

Education

Bachelor's degree in Business, Marketing, IT, or Cybersecurity

Tools

Salesforce

HubSpot

CRM tools familiarity

Job description

Responsible for generating new business opportunities, engaging prospective clients by phone, email, and digital channels, qualifying leads, booking meetings, and supporting the sales pipeline for our cybersecurity products and services. Aligns closely with common cybersecurity BDM/pre sales functions such as outbound prospecting, lead qualification, pipeline generation, and close coordination with Partner Alliance Manager. Requirements Responsibilities Conduct outbound telesales activities to identify and engage prospective customers across target industries. Make high-volume outbound calls to introduce the company’s cybersecurity solutions, including managed security services, endpoint protection, cloud security, vulnerability management, SIEM, SOC services, or related offerings. Qualify inbound and outbound leads by understanding the prospect’s business, security challenges, IT environment, budget, authority, need, and timeline. Schedule appointments, product demos, and discovery meetings for Pre Sales or Partner Alliance manager Maintain accurate records of calls, conversations, follow-ups, and sales activities in the CRM system. Build and nurture relationships with IT managers, CISOs, compliance leaders, and business decision-makers. Follow up consistently on leads generated through marketing campaigns, website inquiries, events, and partner referrals. Meet or exceed daily, weekly, and monthly KPIs such as call volumes, qualified leads, meetings booked, and pipeline contribution. Stay informed about cybersecurity trends, threat landscapes, and the company’s product portfolio to position solutions confidently. Work closely with marketing and field sales to improve outreach messaging and campaign effectiveness. Work Experience Proven experience in telesales, inside sales, telemarketing, lead generation, or business development. Previous experience in cybersecurity, IT solutions, SaaS, managed services, or technology sales is highly preferred. 1–3 years of experience in telesales, sales development, or inside sales. Experience selling cybersecurity products, MSP/MSSP services, software subscriptions, or other B2B technology solutions. Experience working with lead lists, cold calling, email cadences, and sales outreach tools. Exposure to B2B sales cycles involving appointment setting and handoff to account executives. Essential Technical Skills Ability to explain technical solutions in simple commercial terms. Confidence speaking with senior stakeholders and decision-makers. Familiarity with CRM platforms such as Salesforce, HubSpot, Zoho, or similar systems. Basic understanding of cybersecurity concepts such as phishing, ransomware, endpoint security, network security, compliance, or managed detection and response is an advantage. Desired Skills Strong telephone manner with excellent verbal communication, listening, objection-handling, and closing skills. Strong communication and persuasion skills who can explain complex Cybersecurity solutions in a clear, business-focused way and build trust decision-makers. Qualification A Bachelor’s degree in Business, Marketing, IT, Cybersecurity, or a related field is preferred but not always essential depending on experience. Behavioral Skills Confident and persuasive Resilient and comfortable with rejection Curious about technology and cybersecurity Professional and customer-focused Competitive, energetic, and goal-oriented Able to learn quickly and adapt messaging based on client needs

Job Description

Job Role: Responsible for generating new business opportunities, engaging prospective clients by phone, email, and digital channels, qualifying leads, booking meetings, and supporting the sales pipeline for our cybersecurity products and services. Aligns closely with common cybersecurity BDM/pre sales functions such as outbound prospecting, lead qualification, pipeline generation, and close coordination with Partner Alliance Manager. Requirements Responsibilities Conduct outbound telesales activities to identify and engage prospective customers across target industries. Make high-volume outbound calls to introduce the company’s cybersecurity solutions, including managed security services, endpoint protection, cloud security, vulnerability management, SIEM, SOC services, or related offerings. Qualify inbound and outbound leads by understanding the prospect’s business, security challenges, IT environment, budget, authority, need, and timeline. Schedule appointments, product demos, and discovery meetings for Pre Sales or Partner Alliance manager Maintain accurate records of calls, conversations, follow-ups, and sales activities in the CRM system. Build and nurture relationships with IT managers, CISOs, compliance leaders, and business decision-makers. Follow up consistently on leads generated through marketing campaigns, website inquiries, events, and partner referrals. Meet or exceed daily, weekly, and monthly KPIs such as call volumes, qualified leads, meetings booked, and pipeline contribution. Stay informed about cybersecurity trends, threat landscapes, and the company’s product portfolio to position solutions confidently. Work closely with marketing and field sales to improve outreach messaging and campaign effectiveness. Work Experience Proven experience in telesales, inside sales, telemarketing, lead generation, or business development. Previous experience in cybersecurity, IT solutions, SaaS, managed services, or technology sales is highly preferred. 1–3 years of experience in telesales, sales development, or inside sales. Experience selling cybersecurity products, MSP/MSSP services, software subscriptions, or other B2B technology solutions. Experience working with lead lists, cold calling, email cadences, and sales outreach tools. Exposure to B2B sales cycles involving appointment setting and handoff to account executives. Essential Technical Skills Ability to explain technical solutions in simple commercial terms. Confidence speaking with senior stakeholders and decision-makers. Familiarity with CRM platforms such as Salesforce, HubSpot, Zoho, or similar systems. Basic understanding of cybersecurity concepts such as phishing, ransomware, endpoint security, network security, compliance, or managed detection and response is an advantage. Desired Skills Strong telephone manner with excellent verbal communication, listening, objection-handling, and closing skills. Strong communication and persuasion skills who can explain complex Cybersecurity solutions in a clear, business-focused way and build trust decision-makers. Qualification A Bachelor’s degree in Business, Marketing, IT, Cybersecurity, or a related field is preferred but not always essential depending on experience. Behavioral Skills Confident and persuasive Resilient and comfortable with rejection Curious about technology and cybersecurity Professional and customer-focused Competitive, energetic, and goal-oriented Able to learn quickly and adapt messaging based on client needs