Telesales Analyst — Banking Sales & Customer Care

UOB; Kampung Cendana; Sur place; MYR 30 000 - 45 000; Plein temps

Résumé du poste

UOB is seeking a Telemarketing Officer in Kuala Lumpur to engage with existing customers, promote financial products, and identify sales opportunities while delivering exceptional customer service. This role involves making outbound calls and helping customers understand product features.

The ideal candidate should have experience in telemarketing or sales, be knowledgeable about financial products, and possess strong communication skills.

Qualifications

• Experience in telemarketing or sales is preferred.
• Knowledge of financial products and services.
• Strong communication and interpersonal skills.

Responsabilités

• Promote credit card instalment lending products.
• Make outbound calls to existing customers.
• Identify customer needs and provide suitable solutions.
• Maintain proper call records and follow bank policies.

Connaissances

Excellent customer service

Sales communication

Outbound calling

Product knowledge

Description du poste

UOB is seeking a Telemarketing Officer in Kuala Lumpur to engage with existing customers, promote financial products, and identify sales opportunities while delivering exceptional customer service. This role involves making outbound calls and helping customers understand product features.

The ideal candidate should have experience in telemarketing or sales, be knowledgeable about financial products, and possess strong communication skills.