Telesales Analyst

UOB; Kuala Lumpur; On-site; MYR 30,000 - 42,000; Full time

Job summary

2201 United Overseas Bank (Malaysia) Bhd is hiring for a Contact Center Sales role within Consumer Banking. The role focuses on interacting with clients to support sales, trading, relationship management, or portfolio activities across multiple channels.

The position involves inbound and outbound contact center sales efforts, partnering with marketing, sales, and product teams to drive growth and cross-sell opportunities within consumer banking products.

Responsibilities

• Interact with clients to support sales, trading, and relationship management.
• Support inbound/outbound contact center sales initiatives and cross-sell opportunities.

Job description

Company: 2201 United Overseas Bank (Malaysia) Bhd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

Contact Center Sales - Consumer Banking is responsible for interacting with clients, either directly or indirectly, in support of sales, trading, relationship management, or portfolio management activities. Specializes in daily operations, execution, and support of inbound or outbound contact center sales efforts, partnering with marketing, sales, and product managers in the implementation of growth or cross-sell initiatives. The Consumer Banking focus specializes in activities related to providing services and products directly to consumers through a variety of different business channels. Includes Retail Banking, Mortgage Banking, Credit Cards, and related business areas.

Consumer Banking covers activities related to providing services and products directly to consumers through various business channels. This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.