Telemarketer - US Shift

Mettler-Toledo International, Inc; Petaling Jaya; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

1.5 months fixed contractual bonus

Medical care with the dental package

Life insurance

Flexible working environment

Job summary

Mettler-Toledo International, Inc. in Malaysia is seeking a sales-focused professional to generate interest, contact potential customers, and nurture leads. This role requires working overnight and being onsite in the PJ area, with a strong emphasis on building customer relationships and meeting sales targets.

The ideal candidate holds a Diploma or Bachelor’s degree, is fluent in English, and can adapt to odd hours and holidays. Proficiency with MS Office, CRM systems, and SAP is a plus.

Qualifications

• Diploma or Bachelor's degree (or equivalent).
• Fluency in English (written and spoken).
• Flexibility to work odd hours and on public holidays.
• Strong attention to detail.
• High energy and enthusiasm.
• Excellent customer service skills.
• Ability to work independently and as a team.
• Proficiency in web and electronic tools.
• Strong computer skills (PowerPoint, Excel, Word).
• CRM system experience.
• SAP knowledge (a plus).

Responsibilities

• Generate interest in our products and services.
• Contact potential customers to inform them about our offerings.
• Follow up with interested customers.
• Develop in-depth product knowledge.
• Manage and qualify sales leads.
• Build customer relationships and nurture leads.
• Provide sales reports and analysis.
• Maintain accurate customer data.
• Achieve sales targets.
• Support other team members as needed.

Skills

Sales Focus

Customer Orientation

Decision Making

Communication

Teamwork

Professionalism

Time Management

Education

Diploma or Bachelor's degree

Tools

PowerPoint

Excel

Word

CRM system

SAP

Job description

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Our Opening and Your Responsibilities

• Generate interest in our products and services.
• Contact potential customers to inform them about our offerings.
• Follow up with interested customers.
• Develop in-depth product knowledge.
• Manage and qualify sales leads.
• Build customer relationships and nurture leads.
• Provide sales reports and analysis.
• Maintain accurate customer data.
• Achieve sales targets.
• Support other team members as needed.

Additional Information

• Will be working overnight shift (e.g.: 8PM to 5AM, Mon-Fri)
• Fully working onsite in office

Required Knowledge, Skills and Abilities

• Sales Focus: Proven ability to drive revenue through telemarketing initiatives.
• Customer Orientation: Strong understanding of customer needs and ability to address them proactively.
• Decision Making: Confidence in making informed decisions and collaborating with other teams to achieve sales goals.
• Communication: Excellent interpersonal and communication skills for building rapport with customers and colleagues.
• Teamwork: Ability to collaborate effectively with team members in a fast-paced environment.
• Professionalism: Maintains a high level of professionalism in all interactions.
• Time Management: Efficiently manages workload and prioritizes tasks.

What You Need to Succeed

• Diploma or Bachelor's degree (or equivalent)
• Fluency in English (written and spoken)
• Flexibility to work odd hours and on public holidays
• Strong attention to detail
• High energy and enthusiasm
• Excellent customer service skills
• Ability to work independently and as a team
• Proficiency in web and electronic tools
• Strong computer skills (PowerPoint, Excel, Word)
• CRM system experience
• SAP knowledge (a plus)

Our Offer to You

• Stable employment conditions based on the contract of employment
• 1.5 months fixed contractual bonus
• Medical care with the dental package
• Life insurance
• Flexible working environment

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.