Technology Delivery Leader, Financial Services

Bank of America; Kuala Lumpur; On-site; MYR 180,000 - 320,000; Full time

Job summary

Bank of America is seeking an experienced leader to own the operational health, stability, resilience, governance, and compliance of mission-critical applications. You will drive incident, problem, and service management, delivering regulatory remediation and modernization programs while partnering with regulators and risk partners.

In this senior role, you will shape roadmaps, manage vendor relationships, and lead cross-functional teams across technology, risk, and business units to balance

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline.
• 10+ years of experience supporting mission-critical applications within banking, financial services, payments, capital markets, or other regulated industries.
• Strong experience in Application Management, Production Services, Application Support, or Application Control functions.
• Proven experience delivering technology, infrastructure, regulatory, or transformation initiatives.
• Strong knowledge of technology governance, operational risk, controls, compliance, audit requirements, and vendor management.
• Excellent analytical, problem-solving, communication, and stakeholder management capabilities.

Responsibilities

• Own the operational health, stability, resilience, governance, and compliance of critical business applications.
• Lead incident, problem, and service management activities to maintain high-quality production services.
• Deliver technology initiatives including regulatory remediation, application modernization, infrastructure transformation, platform upgrades, and operational resilience programs.
• Partner with regulators, governance functions, risk partners, and business stakeholders to drive technology and regulatory commitments.
• Develop technology roadmaps focused on modernization, risk reduction, automation, efficiency, and lifecycle management.
• Manage vendor relationships, governance activities, product lifecycle initiatives, and service performance.
• Lead cross-functional teams and influence stakeholders across technology, risk, compliance, infrastructure, and business organizations.

Skills

Application Management

Production Services

Application Support

Application Control

Regulatory remediation

Vendor management

Stakeholder management

Cross-functional leadership

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or related discipline

Job description

Bank of America is seeking an experienced leader to own the operational health, stability, resilience, governance, and compliance of mission-critical applications. You will drive incident, problem, and service management, delivering regulatory remediation and modernization programs while partnering with regulators and risk partners.

In this senior role, you will shape roadmaps, manage vendor relationships, and lead cross-functional teams across technology, risk, and business units to balance