Technician (Service)

TAN CHONG GROUP (Blue collar); Kuala Lumpur; On-site; MYR 31,000 - 47,000; Full time

Benefits offered by this job

Medical Benefits

Learning & Development

Employee Engagement

Exclusive Staff Discount

Gym Facilites

Fitness Program - Muay Thai, Zumba, Cо

Job summary

Tan Chong Group in Kuala Lumpur is seeking a hands-on warranty and accessories technician to test, repair and exchange rejected parts, and to handle customer technical inquiries. You will raise CSR and MDO for warranty claims, sort rejected items, and assist with aftersales installations, while maintaining 5S discipline and supporting ad-hoc tasks.

The role requires basic certificates or a diploma, product knowledge, and the ability to read and write in Bahasa Malaysia and English.

Qualifications

• Minimum SPM / Vocational Certificate / Diploma.
• Understanding features and functionalities of products.
• Ability to install vehicle accessories.

Responsibilities

• Receive and carry out test & repair/exchange for warranty rejected parts (VDC and TCEAS).
• Attend and rectify CEAS and walk-in customers' technical issues or enquiries.
• Raise CSR and MDO for Warranty Claims.
• Sort warranty rejection items from NSD.
• Assist TA in returning/recycling rejected items and prepare MDO and Disposal Note.
• Perform aftermarket accessories installation work.
• Carry out 5S activities in the workplace.
• Any other jobs assigned from time to time.

Skills

Product knowledge

Vehicle accessories installation

Bilingual (BM & English)

Education

SPM / Vocational Certificate / Diploma

Job description

Tan Chong Group is a leading conglomerate with diverse business interests in the automotive, real estate, and financial services sectors. Established in 1957, we have a strong presence in the Kuala Lumpur area and are known for our commitment to innovation, quality, and customer satisfaction. Our company culture encourages teamwork, integrity, and continuous improvement.

Job Responsibilities:

• Receive and carry out test & repair/exchange for warranty rejected parts (VDC and TCEAS).
• Attend & rectify all CEAS and walk-in customers' technical issues or enquiries.
• Raise CSR and MDO for Warranty Claims.
• Sort warranty rejection items from NSD.
• Assist TA in ensuring rejected items are either returned to supplier or disposed off and prepare Miscellaneous Delivery Order (MDO) and Disposal Note.
• Perform any aftermarket accessories installation work
• Carry out 5S activities in workplace.
• Any other jobs assigned from time to time.

Requirements:

• Minimum SPM / Vocational Certificate / Diploma.
• Product Knowledge (Features & Functionalities).
• Vehicle Accessories Installation Skill.
• Able to read & write in both Bahasa Malaysia and English.

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Vehicle Services & Repair More than 10,000 employees

Tan Chong Motor Holdings Berhad (”TCMH”) was incorporated in Malaysia in 1972 and listed on the Main Market of Bursa Malaysia Securities Berhad in 1974. From its humble beginning as a small distributor of motor vehicles back in the 1950s, TCMH has grown into a conglomerate involved in a myriad of business activities.

Today, TCMH operates as an investment holding company with principal activities in the assembly and distribution of passenger and commercial vehicles, after-sales services, spare parts retailing, education, trading and motor-related financial services such as hire purchase, insurance services, leasing and car subscription services, both domestically and internationally.

Tan Chong Motor Holdings Berhad (”TCMH”) was incorporated in Malaysia in 1972 and listed on the Main Market of Bursa Malaysia Securities Berhad in 1974. From its humble beginning as a small distributor of motor vehicles back in the 1950s, TCMH has grown into a conglomerate involved in a myriad of business activities.

Today, TCMH operates as an investment holding company with principal activities in the assembly and distribution of passenger and commercial vehicles, after-sales services, spare parts retailing, education, trading and motor-related financial services such as hire purchase, insurance services, leasing and car subscription services, both domestically and internationally.

Perks and benefits

• Medical Benefits
• Learning & Development
• Employee Engagement
• Exclusive Staff Discount
• Gym Facilites
• Fitness Program - Muay Thai, Zumba, Combat, Yoga

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