Technician cum Operations Assistant

Deutsche Post; Selangor; On-site; MYR 20,000 - 31,000; Full time

Job summary

Deutsche Post's DHL unit in Malaysia is seeking personnel for technical support and warehouse operations. You will inspect, unpack, and configure machines, install components, and ensure quality, while also handling staging and transport of equipment in a high-volume environment.

The role requires Fresh after SPM, basic English and Bahasa Malaysia, and the ability to work with minimal supervision in a dynamic team setting. Training on MHE equipment may be provided.

Qualifications

• Fresh after SPM
• Able to read and write English & Bahasa Malaysia
• Ability to work with minimum supervision
• Fundamental working knowledge of statistics
• Able to interface successfully with various personalities, cultures and work environments.

Responsibilities

• Technical Support: Receive, verify, and inspect machines against work orders, packing lists, and serial numbers. Unpack machines and prepare them for setup and configuration. Install consumables, load paper trays, and prepare standard accessories. Configure machines and perform firmware upgrades. Conduct functional testing and quality checks.
• Warehouse Support: Deliver and stage machines per cycle, ensure timely handling within 45 minutes at cycle start, repack and transport machines securely, coordinate with workshop technicians.

Skills

English

Bahasa Malaysia

Education

SPM

Tools

MHE

Job description

About us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results every day.

Responsibilities

• 1. Technical Support

  • Receive, verify, and inspect machines against work orders, picking lists, and serial numbers.

  • Unpack machines and prepare them for setup and configuration.

  • Install consumables, load paper trays, and prepare standard accessories.

  • Prepare and attach required documentation, labels, checklists, and license documents.

  • Configure machines, activate software licenses, and perform firmware upgrades.

  • Conduct functional testing, print quality checks, and system configuration tests.

  • Clean and repack completed machines using the original packaging materials.

  • Maintain workstation cleanliness and comply with workplace safety and quality standards.

  2. Warehouse Support

  • Deliver and stage 10 machines per cycle at the designated CAP workshop area.

  • Complete machine delivery and staging within 45 minutes at the start of each cycle.

  • Return to the workshop once the batch is ready for collection.

  • Repack and strap completed machines securely for transportation.

  • Collect and return completed machines to the warehouse or outbound staging area within the required timeframe.

  • Handle machines carefully to prevent damage during movement, stacking, and transportation.

  • Maintain an organized staging area and coordinate with workshop technicians on batch readiness and collection schedules.

Requirements

• Fresh after SPM
• SPM with 23 years’ experience
• Able to read and write English & Bahasa Malaysia.
• Ability to work with minimum supervision
• Ability to use good judgment in making decisions,
• Fundamental working knowledge of statistics
• Must be flexible and able to work effectively within organization with little or no direct supervision.
• Must be able to interface successfully with various personalities, cultures and work environments.
• Has technical background
• Able to handle and maintain MHE (where required)