Technical Support Specialist (Mobile)

Today Fix (M) Sdn Bhd

Shah Alam

On-site

MYR 28,000 - 50,000

Full time

5 days ago

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Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Training Provided

Allowance Provided

Performance Bonus

Overtime Pay

Annual Bonus

Medical and Hospitalisation Leave

Staff Discount

Job summary

Today Fix (M) Sdn Bhd in Shah Alam is seeking a dedicated Mobile Phone Repair Technician to diagnose and repair a range of smartphone models.

You will use diagnostic tools, perform screen replacements, battery changes, and water damage repairs, and maintain a tidy workspace while documenting parts used and time taken.

The role requires a high school diploma and proven repair experience or aptitude in electronics, with strong problem-solving and attention to detail.

Qualifications

High school diploma or equivalent (SPM/'O' Level).
Proven experience in mobile phone repair or demonstrated electronics repair aptitude.
Ability to diagnose and repair common mobile phone faults.
Familiar with iOS and Android operating systems.

Responsibilities

Diagnose and troubleshoot hardware and software issues on various mobile phone models.
Perform repairs such as screen replacements, battery changes, charging port repairs, and water damage restoration.
Conduct thorough testing of repaired devices to ensure functionality and quality.
Maintain an organized workspace and proper handling of tools and parts.
Document repair processes, parts used and time taken for inventory and records.
Advise customers on device maintenance and potential issues.
Stay updated with latest mobile technologies and repair techniques.

Skills

Mobile phone repair

Electronics repair aptitude

Diagnosing faults

IOS/Android familiarity

Diagnostic tools

Problem solving

Attention to detail

Education

High school diploma or equivalent (SPM/'O' Level)

Tools

Diagnostic tools

Repair equipment

Job description

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Requirement

High school diploma or equivalent (SPM/'O' Level).
Proven experience in mobile phone repair, or a strong demonstrated aptitude for electronics repair.
Proficiency in diagnosing and repairing common mobile phone faults.
Familiarity with various mobile operating systems (iOS, Android).
Skilled in using diagnostic tools and repair equipment.
Excellent problem-solving and analytical skills.
Strong attention to detail and manual dexterity.

Responsibility

Diagnose and troubleshoot hardware and software issues on various mobile phone models.
Perform repairs such as screen replacements, battery changes, charging port repairs, and water damage restoration.
Conduct thorough testing of repaired devices to ensure functionality and quality.
Maintain an organized and clean workspace, ensuring proper handling of tools and parts.
Document all repair processes, including parts used and time taken, for inventory and record-keeping.
Advise customers on device maintenance and potential issues.
Stay updated with the latest mobile phone technologies and repair techniques.

Benefits