Technical Support Engineer (Malaysia)

PcVue GmbH; Kuala Lumpur; On-site; MYR 44,640 - 66,960; Full time

Job summary

A technology solutions company in Kuala Lumpur is seeking a Technical Engineer to provide technical support services for PcVue SCADA software. The role includes training, product qualification testing, and pre-sales support, requiring flexibility for travel in Asia. Ideal candidates should have a background in Automation and programming experience in VBA, .NET, or C++. Fluent English and Malay are required, with knowledge of Chinese as a plus.

Qualifications

• Experience or good knowledge in the Automation industry.
• Willingness to travel across Asian countries.
• Strong communication skills in English and Malay.

Responsibilities

• Provide technical support services on PcVue SCADA software.
• Conduct training sessions for users.
• Test software product qualifications.
• Assist in pre-sales support and demo system setups.

Skills

Technical Support

Training Instruction

Scripting/Programming in VBA or .NET or C++

Fluent in English and Malay

Job description

PcVue Malaysia / Asia Pacific is looking for a technical engineer whose main responsibilities will be to provide technical support services on PcVue SCADA software and other related products from PcVue Solutions’ portfolio. This is a permanent post requiring occasional business trips in Asian countries, a dynamic and curious nature with an interest in emerging technologies such as IOT, Cloud, BIM, etc.

Key Responsibilities

• Technical Support
• Training instructor
• Software product qualification testing
• Pre-sales support and demo system setups
• Occasional project engineering

Skills/Professional Experience

• Must have some experience or good knowledge in Automation industry working for a system integrator company or an Automation equipment manufacturer
• Must have scripting/programing experience in VBA, or .NET or C++
• Fluent written and spoken English, and Malay. Knowledge of a Chinese language would be an extra advantage.
• Willingness to travel and discover different countries and cultures as the company is based in multiple location worldwide.