Technical Service Representative (Mechanical Engineering)

Ecolab International Sdn Bhd; Malacca City; On-site; MYR 39,000 - 61,000; Full time

Job summary

Ecolab International Sdn Bhd is seeking a Technical Service Representative (Mechanical Engineering) in Melaka to deliver hands-on technical support for district accounts across the region, focusing on cooling towers, chillers and boilers.

The role requires a Diploma or SPM in mechanical/chemical engineering, 2+ years in technical service, and a willingness to travel with a valid driver’s license. You will work with customers to diagnose issues, perform tests and ensure safe, effective operation.

Qualifications

• 2+ years in technical service or field support
• Familiarity with water treatment systems (cooling towers, chillers, boilers) is a plus
• Valid driver’s license and willingness to travel
• Safety protocols must be followed

Responsibilities

• Provide technical and service support to district accounts
• Identify and resolve customer pain points; escalate as required
• Execute chemistry tests, log/report data, maintain product inventories
• Install, calibrate and maintain chemical feed equipment and process monitoring equipment
• Assist Sales Representatives with start-ups of new applications

Skills

Strong communication

Problem-solving

Safety-conscious

Education

SPM or Diploma in Mechanical/Chemical Engineering

Job description

Technical Service Representative (Mechanical Engineering)

Position: Technical Service Representative
Location: Melaka
Employment Type: Contract

About Us

Ecolab is the global leader in water, hygiene, and infection prevention solutions. With operations in over 170 countries and a workforce of more than 45,000, we help businesses around the world deliver clean water, safe food, and healthy environments through innovative technologies and personalized service.

About the Role

We are looking for a driven Technical Service Representative to join our dynamic team. This role is crucial in supporting customers across the region, ensuring high-quality service delivery and operational excellence in water treatment solutions such as cooling towers, chillers, and boilers.

What You'll Be Doing

• Provide technical and service support to district accounts
• Identifying and resolving customer pain points, escalating as required.
• Execute required chemistry tests, log and report data, and maintain product inventories
• Install, calibrate and maintain chemical feed equipment and process monitoring equipment
• Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts

What We’re Looking For

• SPM or Diploma in Mechanical/Chemical Engineering or related field
• At least 2 years of experience in technical service or field support (preferred)
• Familiarity with water treatment systems (cooling tower, chiller, boiler) is a plus
• Valid driver's license and willingness to travel
• Strong communication and problem-solving skills
• Safety-conscious and adheres strictly to safety protocols

Why Join Ecolab?

• Be part of a global industry leader
• Make a real impact in sustainability and public health
• Training, support, and career development opportunities
• Inclusive culture and a team that values collaboration

A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services that protect people and vital resources.

With annual sales of $13 billion and 44,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world.

When you come to work at Ecolab, you get to take on some of the world’s most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work.

For more Ecolab news and information, visit www.ecolab.com. Follow us on Twitter @ecolab, Facebook at facebook.com/ecolab, LinkedIn at Ecolab or Instagram at Ecolab Inc. To explore career opportunities at Ecolab, visit jobs.ecolab.com.

A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services that protect people and vital resources.

With annual sales of $13 billion and 44,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world.

When you come to work at Ecolab, you get to take on some of the world’s most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work.

For more Ecolab news and information, visit www.ecolab.com. Follow us on Twitter @ecolab, Facebook at facebook.com/ecolab, LinkedIn at Ecolab or Instagram at Ecolab Inc. To explore career opportunities at Ecolab, visit jobs.ecolab.com.

A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services that protect people and vital resources.

With annual sales of $13 billion and 44,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world.

When you come to work at Ecolab, you get to take on some of the world’s most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work.

For more Ecolab news and information, visit www.ecolab.com. Follow us on Twitter @ecolab, Facebook at facebook.com/ecolab, LinkedIn at Ecolab or Instagram at Ecolab Inc. To explore career opportunities at Ecolab, visit jobs.ecolab.com.

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