Downstream Applications Engineer - Water & Hygiene Solutions

Ecolab International Sdn Bhd; Malacca City; On-site; MYR 67,000 - 100,000; Part time

Job summary

Ecolab International Sdn Bhd is seeking an Application Engineer for its Downstream Division in Melaka/PD. The contract role demands a chemical/industrial/environmental engineer with 2–3 years in oil & gas, water treatment, or specialty chemicals and fluent English plus Bahasa Malaysia.

You will support sales, conduct plant surveys, enable new applications, and maintain strong client relationships while ensuring system performance and safety adherence.

Qualifications

• Bachelor's degree in engineering (chemical / industrial / environmental).
• 2–3 years experience in oil & gas, water treatment or specialty chemical industry.
• Proactive, independent and positive attitude with business mindset.
• Must have a valid Driver's License and acceptable Motor Vehicle Record.
• Working knowledge of boilers, cooling towers, and wastewater treatment systems is a plus.

Responsibilities

• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans.
• Assist Sales Representatives with plant surveys of prospective customers.
• Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts.
• Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
• Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
• Support services include: Sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, general labor activities.
• Follow Ecolab safety guidelines and incident reporting requirements.

Skills

Fluent English

Bahasa Malaysia

Driver's license

Mechanical aptitude

Sales aptitude

Education

Bachelor's degree in engineering (chemical / industrial / environmental)

Job description

Ecolab International Sdn Bhd is seeking an Application Engineer for its Downstream Division in Melaka/PD. The contract role demands a chemical/industrial/environmental engineer with 2–3 years in oil & gas, water treatment, or specialty chemicals and fluent English plus Bahasa Malaysia.

You will support sales, conduct plant surveys, enable new applications, and maintain strong client relationships while ensuring system performance and safety adherence.