TECHNICAL & SERVICE MANAGER

TKS CAPITAL HOLDINGS SDN. BHD.; Malacca City; On-site; MYR 120,000 - 170,000; Full time

Job summary

TKS CAPITAL HOLDINGS SDN. BHD. is seeking a Technical & Service Manager to lead daily service operations, oversee installations, and resolve technical issues for customers. The role emphasizes hands-on leadership, safety compliance, and documentation to ensure high service quality.

Ideal candidates bring 5+ years in technical service management, strong PLC and automation knowledge, and a customer-oriented, proactive approach to team leadership and operations oversight.

Qualifications

• Diploma/Degree in Engineering or related field.
• At least 5 years of experience in technical service management.
• Familiar with PLC controls, automation systems, and troubleshooting.
• Good leadership and team management skills.
• Hands-on, responsible, and customer-oriented.

Responsibilities

• Manage daily service operations and technician scheduling.
• Oversee equipment installation, maintenance, and repairs.
• Support customers by resolving technical issues promptly.
• Ensure service quality, safety compliance, and proper documentation.
• Monitor inventory of spare parts and consumables.
• Prepare service reports and performance updates.

Skills

PLC controls

Automation systems

Troubleshooting

Leadership

Team management

Scheduling

Education

Diploma/Degree in Engineering

Job description

Join our team as a Technical & Service Manager and play a key role in ensuring excellent technical support and customer satisfaction.

Job Scope

• Manage daily service operations and technician scheduling.
• Oversee equipment installation, maintenance, and repairs.
• Support customers by resolving technical issues promptly.
• Ensure service quality, safety compliance, and proper documentation.
• Monitor inventory of spare parts and consumables.
• Prepare service reports and performance updates.

Requirements

• Diploma/Degree in Engineering or related discipline.
• At least 5 years of experience in technical service management.
• Familiar with PLC controls, automation systems, and troubleshooting.
• Good leadership and team management skills.
• Hands-on, responsible, and customer-oriented.