Technical Service Engineer

Sungrow; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Sungrow Malaysia is seeking a Service Manager to lead field service operations and drive service growth across renewable energy projects.

You will manage pre-commissioning, commissioning, maintenance, fault diagnosis, and repairs while ensuring WHS compliance and timely coordination with internal teams and partners. Strong leadership and English proficiency are essential; Chinese is a plus.

Qualifications

• Bachelor’s degree or above in Electrical Engineering or related field.
• Minimum 3 years of service experience in the renewable energy or power electronics industry.
• Hands-on Solar PV experience for at least 2 years (installation and commissioning).
• Strong leadership, teamwork and project management skills.
• Excellent written and verbal English; Chinese language a plus.

Responsibilities

• Oversee service management, process optimization, and service offers/proposals.
• Drive service sales to meet yearly targets.
• Coordinate field service operations from pre-commissioning to maintenance and repairs.
• Ensure on-site WHS compliance and safety standards.
• Plan, coordinate, and liaise with divisions to complete jobs on time.
• Maintain records of service cases, parts, inventory, and service revenue/expenses.
• Engage with customers and partners to support business development.

Skills

Leadership

Teamwork

Project management

Solar PV field experience

English communication

Chinese language (plus)

Negotiation

MS Office

Education

Bachelor’s degree or above in Electrical Engineering or related

Tools

Microsoft Office

Job description

• Service management, process optimization, service offers and proposals.
• Conduct service sales work to meet the yearly target.
• Oversee the field service operation from pre-commissioning, commissioning, maintenance work, fault diagnosis, and repairs.
• Ensuring that the on-site services comply with the local work health and safety requirements.
• Planning and coordinating tasks as well as liaising with other divisions of the business to complete jobs in a timely manner.
• Keep a good record of the service cases, spare parts & unit inventory, consumption records, and service revenue & expenses.
• Organize, participate and accompany customers on long-term cooperation greeting and social activities.
• Communicate with the management, sales team, local service partners, and customers to support business development.

Job Requirement:

• Bachelor’s degree or above in Electrical Engineering or other Engineering-related courses.
• Minimum 3 years of experience in service in the renewable energy industry or power electronics industry.
• Hands-on Solar PV experience for at least 2 years (project installation and commissioning).
• High level of commitment and responsiveness.
• Demonstrated leadership and teamwork skills.
• Strong technical understanding of energy storage systems and PV Inverter.
• Project management skills in an international environment with stakeholders across the globe.
• Excellent written, verbal communication skills, and negotiation skills.
• Excellent communication skills in English. Chinese language is a plus.
• Proficiency with computer programs/software (Microsoft Office).