Solar Service Technician (Solar industry)

PERSOL Workforce Solutions Malaysia Sdn Bhd; Shah Alam; On-site; MYR 39,000 - 56,000; Full time

Job summary

PERSOL Workforce Solutions Malaysia Sdn Bhd is seeking a Diploma‑qualified engineer to join our renewable energy services team. The role blends customer training, on‑site installation support, troubleshooting, and maintenance for Solar PV systems.

You will travel across Malaysia and occasionally overseas to Singapore, to install, service and support energy solutions while driving reliability and customer satisfaction.

Qualifications

• Diploma in Engineering or related technical field.
• Strong troubleshooting, analytical and problem‑solving skills.
• Willingness to travel across Malaysia and overseas to Singapore when required.

Responsibilities

• Customer Training & Technical Enablement: design and deliver training on inverter installation, operation and maintenance.
• Develop training materials including manuals, presentations and videos.
• Conduct workshops, seminars, webinars and hands‑on sessions.
• Provide on‑site installation, commissioning, troubleshooting and repair support.
• Diagnose issues and perform root cause analysis to improve performance.
• Submit daily work reports and maintain service records.

Skills

Troubleshooting

Analytical

Problem solving

Willing to travel

Education

Diploma in Engineering

Job description

Industry: Renewable energy equipment manufacturing and wholesale trade industry

Working Hours: Monday to Friday (9:00 AM – 6:00 PM) & Saturday (9:00 AM – 1:00 PM)

Working Arrangement: Fully onsite

Salary: RM3,500 – RM5,000 (based on experience & skills)

About the Role

This role offers a combination of technical training, customer engagement, installation support, troubleshooting, maintenance, and innovative energy solutions, making it an excellent opportunity for engineers who enjoy both office-based and field-based responsibilities.

Key Responsibilities

Customer Training & Technical Enablement

Design and deliver comprehensive training programs on inverter installation, operation, and maintenance.

Develop and maintain training materials, including manuals, presentations, videos, and user guides.

Conduct workshops, seminars, webinars, and hands‑on customer training sessions.

Assess participants' understanding and provide feedback to improve learning outcomes.

Continuously update training content to reflect new product enhancements and industry best practices.

Technical Service & Support

Perform preventive, corrective, and emergency maintenance for Solar PV systems.

Conduct on‑site installation, commissioning, troubleshooting, and repair activities.

Provide technical guidance and ongoing support to customers.

Ensure optimal system performance through effective diagnosis and resolution of technical issues.

Root Cause Analysis & Problem Solving

Investigate technical failures and recurring faults.

Conduct site assessments and root cause analysis (RCA).

Prepare detailed technical reports and recommendations for management and customers.

Support continuous improvement initiatives to enhance system reliability and performance.

Documentation & Inventory Management

Prepare and submit technical documentation upon project completion.

Maintain accurate service records and spare parts inventory.

Ensure proper traceability and tracking of spare parts movement.

Submit daily work reports in Excel format to the reporting supervisor.

Industry Engagement

Participate in conferences, exhibitions, and B2B meetings.

Stay updated on emerging solar PV technologies, energy storage solutions, and industry innovations.

Who We're Looking For?

Diploma in Engineering or a related technical discipline.

Minimum 2 years of relevant working experience.

Strong troubleshooting, analytical, and problem‑solving skills.

Comfortable conducting both customer training and field maintenance activities.

Willingness to travel extensively within Malaysia as required (e.g. Ipoh, Kuala Lumpur, Selangor)

Occasional overseas travel, mainly to Singapore

Why Join This Opportunity?

Exposure to cutting‑edge Solar PV, Battery & ESS technologies

Opportunity to work with industry‑leading renewable energy solutions

Hands‑on field experience and customer‑facing responsibilities

Regional exposure through local and overseas assignments

Be part of the growing clean energy transformation