Technical Customer Engineer II

Nordson Corporation; George Town; On-site; MYR 242,000 - 362,000; Full time

Job summary

Nordson Corporation is seeking a technical support professional to assist the sales team and customers throughout the sales cycle. You will answer questions on products or product lines, perform in-depth demonstrations, and help customers maximize the benefits of their purchases.

You will diagnose, troubleshoot, repair, and debug complex systems to ensure customer success. This role requires hands-on expertise, clear communication, and the ability to translate technical details into actionable

Qualifications

• Experience in technical support during sales process.
• Ability to demonstrate products and product lines.
• Knowledge to diagnose and troubleshoot complex systems.

Responsibilities

• Provide technical support to sales team and customers during sales process.
• Deliver in-depth product demonstrations.
• Assist customers in maximizing product benefits; diagnose, repair, and debug systems.

Skills

Technical support

Tools

Product demonstrations

Job description

Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, providing in-depth demonstration of the products, assisting customer with maximizing the benefits from the products they bought, and diagnosing, troubleshooting, repairing, and debugging complex systems. per JD