Specialist, Technical Sales (Cloud)

Concentrix; Kuala Lumpur; On-site; MYR 50,000 - 80,000; Full time

Job summary

Concentrix is seeking a Specialist, Technical Sales to generate new business and grow existing accounts within a defined territory in Malaysia. The role requires assessing customer needs, delivering technical solutions, and resolving client issues while building strong relationships with decision-makers.

The position involves delivering technical training, crafting credible proposals, and supporting sales teams to meet ambitious targets.

Responsibilities

• Attend customer meetings and conduct sales presentations to showcase products and services
• Provide technical expertise to support aggressive sales goals and customer inquiries
• Prepare and deliver moderately complex technical proposals and presentations for sales support
• Identify and analyze customer needs to develop strategies that competitively address demands
• Advise customers and sales teams on technical aspects of products while aligning with their goals
• Provide training sessions utilizing technical expertise to enhance customer understanding and product use
• Follow up consistently on sales opportunities and inquiries to ensure customer satisfaction
• Build relationships with decision-makers at various levels to strengthen stakeholder engagement

Job description

The Specialist, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within an assigned territory. This position assesses customer needs, provides technical solutions, and resolves client issues while fostering relationships to enhance sales opportunities. He/she/they will also deliver technical training and communicate customer feedback to drive product and service improvements.

• Attend customer meetings and conduct sales presentations to showcase products and services
• Provide technical expertise to support aggressive sales goals and customer inquiries
• Prepare and deliver moderately complex technical proposals and presentations for sales support
• Identify and analyze customer needs to develop strategies that competitively address demands
• Advise customers and sales teams on technical aspects of products while aligning with their goals
• Provide training sessions utilizing technical expertise to enhance customer understanding and product use
• Follow up consistently on sales opportunities and inquiries to ensure customer satisfaction
• Build relationships with decision-makers at various levels to strengthen stakeholder engagement