Associate, Technical Sales

Concentrix; Kuala Lumpur; On-site; MYR 36,000 - 50,000; Full time

Job summary

Concentrix is seeking an Associate, Technical Sales in Kuala Lumpur, Malaysia. This role focuses on generating new business and cultivating existing accounts, utilizing technical expertise to propose solutions and deliver training. Candidates should have strong communication skills and experience in assessing customer needs, aiming to enhance satisfaction and support sales objectives. The position entails collaboration with various stakeholders to foster effective relationships and drive sales opportunities.

Qualifications

• Experience in technical sales preferred.
• Strong understanding of product and service offerings.
• Excellent communication and relationship-building skills.

Responsibilities

• Generate new business and grow existing accounts.
• Provide technical solutions and support sales efforts.
• Conduct training sessions for clients.

Job description

Job Description

The Associate, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within assigned territories. This position assesses customer needs, provides technical solutions, and fosters strong relationships to promote sales opportunities while resolving customer issues and delivering training. Ultimately, he/she/they leverages deep product knowledge to enhance customer satisfaction and support overall sales objectives.

• Attend customer meetings and conduct sales presentations to demonstrate product/service offerings and align with client needs
• Provide technical expertise to support sales efforts in achieving low to moderate selling goals
• Prepare and deliver low to moderately complex technical proposals and presentations to aid the sales team
• Identify and analyze customer needs to develop strategies for competitive solutions
• Advise customers and sales teams on technical aspects of products and services to ensure alignment with goals
• Conduct training sessions for clients to enhance their understanding and use of products
• Follow up consistently on sales opportunities and inquiries to maintain engagement and foster relationships
• Collaborate with stakeholders to build effective relationships with decision-makers at all levels