Senior Business Analyst

Zohorecruit; Kuala Lumpur; On-site; MYR 84,000 - 106,000; Full time

Job summary

Flintex Consulting Pte Ltd in Kuala Lumpur is seeking a Senior Digital Business Analyst with at least 7 years of digital/IT experience. You will translate business needs into detailed requirements and user stories, working with cross-functional squads and stakeholders to deliver valuable products.

You will manage backlogs, support product management, and help drive a first-class user experience through UI/UX focus groups and data-driven decision making in a fast-paced environment.

Qualifications

• Bachelor's degree in business administration, marketing, or IT.
• Minimum 7 years working experience in digital or IT environments.
• Strong analytical and critical thinking abilities.
• Excellent stakeholder management and communication skills.
• Experience with Agile and product lifecycle processes.
• Ability to perform in a fast-paced environment.

Responsibilities

• Translate business needs into clear requirements and user stories.
• Collaborate with cross-functional squads and stakeholders.
• Maintain a healthy product backlog and prioritize delivery.
• Lead UI/UX focus groups to improve user experience.
• Support product management and ensure quality delivery.
• Analyze data to validate requirements and measure outcomes.

Skills

Analytical skills

Critical thinking

Requirements elicitation

Documentation

Stakeholder management

Agile / Scrum

Communication

User experience focus

Education

Bachelor's degree in business administration, marketing, or IT

Job description

Full time | Flintex Consulting Pte Ltd | Malaysia

Posted On 30/09/2026

Job Information

Work Experience 5+ years

Technology

MYR 7500 - MYR 9500

City Kuala Lumpur

State/Province Wilayah Persekutuan Kuala Lumpur

50000

Job Description

Role: Sr. Business Analyst

Department: Group Digital Product

Job Summary: As a Senior digital business analyst, you will be involved in a wide range of activities from deeply understanding the users and business needs to creating detailed and effective user stories for products. You will work closely with cross‑functional Product Development Squads, Product Owners and various business stakeholders. Most importantly, focusing on creating user and business value, exceptional user experience,analyzing product insights and exceptional product quality.

General Responsibilities

Contributes to the successful definition and implementation of technology that delivers meaningful solutions to the Business Units and functions

• Works with key stakeholders to identify problems, business needs and successfully translates them into meaningful, effective requirements and user stories that are useful to the development team
• Is familiar with Agile Scrum activities, and working with UIUX, product owners, developers, testers, product managers, and stakeholders.
• Conducting analyses of data and reports to identify opportunities for new product enhancements or improvements to existing processes or offerings
• Assist the product owner with creating and maintaining a healthy and ordered product backlog
• Develop and document business processes and flow diagrams
• Provides overall product management support where necessary
• Keeps abreast of user experience trends and best practices, and performs UIUX focus group activities to drive best‑in‑class user experience of Digital and IT’s core products
• Demonstrates ability to communicate well, influence laterally and horizontally, and manage key stakeholders
• Pays high attention to detail and can effectively analyze and conceptualize requirements and processes
• Works well within high volume of work, within collaborative environments, and with projects driven heavily by deadlines
• Perform root cause analysis for reported issues to ensure long term solutions
• User data analytics to validate requirements, measure outcomes and guide decision making

Leadership & facilitation responsibilities

• Able to influence opinions and decisions when working closely with internal and external stakeholders, and with Digital and IT teams
• Possible facilitation of backlog grooming, sprint planning, sprint review meeting
• Ensuring stakeholders understand trade‑offs in sprint during decision making

Functional skills and knowledge

• Strong analytical skills
• Strong critical thinking skills
• Strong requirement elicitation and documentation skills
• Good knowledge of product lifecycle
• Good knowledge of Agile

Soft Skills

• Good time management and multi‑tasking skills
• Works well in collaborative environment
• Excellent communications skills
• High customer service mindset and orientation
• Ability to work well in a fast‑moving environment
• Performs well under pressure

Education

Bachelor’s degree in business administration, marketing, or IT

Work experience A minimum of 7 years working experience in digital or IT environment