Business Analyst

Flintex Consulting; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Flintex Consulting in Kuala Lumpur, Malaysia is seeking an experienced Product/Business Analyst to contribute to defining and delivering technology-enabled solutions across business units. You will translate stakeholder needs into clear requirements and user stories for the development team, while supporting a healthy product backlog.

You will collaborate with UI/UX, product owners, developers, testers, and managers in an Agile environment, conduct data analyses to identify enhancements, and

Qualifications

• Bachelor’s degree in business administration, marketing, or IT.
• Minimum 5 years working experience in digital or IT environment.

Responsibilities

• Contributes to the successful definition and implementation of technology that delivers meaningful solutions to the Business Units and functions.
• Works with key stakeholders to identify problems, business needs and translates them into meaningful requirements and user stories for the development team.
• Familiar with Agile Scrum activities and working with UIUX, product owners, developers, testers, product managers, and stakeholders.
• Conducts analyses of data and reports to identify opportunities for new product enhancements or improvements to existing processes or offerings.
• Assists the product owner with maintaining a healthy product backlog.
• Develops and documents business processes and flow diagrams.
• Provides overall product management support where necessary.
• Keeps abreast of user experience trends and best practices and performs UIUX focus group activities to drive best-in-class user experience of IT’s core products.
• Demonstrates ability to communicate well, influence stakeholders, and manage key relationships.
• Pays high attention to detail and can analyze and conceptualize requirements.

Skills

Analytical thinking

Critical thinking

Product lifecycle knowledge

Agile methodology

Time management

Communication skills

Customer service mindset

Ability to work under pressure

Education

Bachelor’s degree in business administration, marketing, or IT

Job description

Kuala Lumpur, Malaysia | Posted on 07/15/2026

• Country Malaysia

General responsibilities

• Contributes to the successful definition and implementation of technology that delivers meaningful solutions to the Business Units and functions
• Works with key stakeholders to identify problems, business needs and successfully translates them into meaningful, effective requirements and user stories that are useful to the development team
• Is familiar with Agile Scrum activities, and working with UIUX, product owners, developers, testers, product managers, and stakeholders.
• Conducting analyses of data and reports to identify opportunities for new product enhancements or improvements to existing processes or offerings
• Assist the product owner with creating and maintaining a healthy and ordered product backlog
• Develop and document business processes and flow diagrams
• Provides overall product management support where necessary
• Keeps abreast of user experience trends and best practices, and performs UIUX focus group activities to drive best-in-class user experience of IT’s core products
• Demonstrates ability to communicate well, influence laterally and horizontally, and manage key stakeholders
• Pays high attention to detail and is able to effectively analyze and conceptualize requirements and processes
• Works well within high volume of work, within collaborative environments, and with projects driven heavily by deadlines

Leadership responsibilities

• Able to influence opinions and decisions when working closely with internal and external stakeholders, and with Digital and IT teams

Functional skills and knowledge

• Strong analytical skills
• Strong critical thinking skills
• Good knowledge of product lifecycle
• Good knowledge of Agile
• Good time management and multi-tasking skills
• Works well in collaborative environment
• Excellent communications skills
• High customer service mindset and orientation
• Ability to work well in a fast-moving environment
• Performs well under pressure

Education

• Bachelor’s degree in business administration, marketing, or IT
• A minimum of 5 years working experience in digital or IT environment