Technical Assistant

McDonald's Malaysia- Gerbang Alaf Restaurants Sdn Bhd; Kuala Lumpur; On-site; MYR 33,000 - 60,000; Full time

Benefits offered by this job

Free meal

Bonus 4 times a year

Insurance coverage

Job summary

McDonald’s Malaysia- Gerbang Alaf Restaurants Sdn Bhd is seeking a Facilities Technician to maintain and troubleshoot kitchen equipment, ensuring best possible condition to deliver QSC. You will perform preventive and corrective maintenance to boost uptime and reliability across grills, fryers, McCafe machines, ice and beverage systems.

You will also support restaurant operations, adhere to safety guidelines, and assist in new openings or training as required, contributing to energy efficiency

Qualifications

• Good interpersonal skills and ability to communicate in store level up to Facilities Technician.
• Train in maintenance related jobs, able to troubleshoot.
• Basic understanding of electrical, mechanical and other systems.
• Able to use simple hand tools like screwdriver, cutter and etc effectively.
• Knowledge of general maintenance processes and methods.
• Working knowledge of tools, common appliances and devices.

Responsibilities

• Conduct minor guided repairs on kitchen equipment and systems
• Check equipment and operating systems and correct wherever necessary
• Recognizes and corrects potential equipment failure or unsafe conditions and communicate with Food Quality Manager
• Performs preventive maintenance and calibration per defined interval/schedule in a timely manner for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower etc
• Perform daily, weekly and monthly cleaning of kitchen equipment
• To report breakdown and follow up on job
• Perform maintenance of electrical systems (replace light bulbs and sockets and clean)
• Perform maintenance of refrigeration system (condenser cleaning, replace filter and etc.)
• Ensure energy efficiency and proper energy management in store is adhere to ( Fire Up Schedule, Dot System, etc)
• To attend to any adhoc equipment malfunction or other issue related to equipment and electrical repair
• Follow all restaurant procedures and policies (Cash, SOC, Food Safety and Sanitation)
• Able to perform all station procedures with minimal supervision
• Able to accepts and uses feedback to improve skill and takes responsibility for own development
• To deliver total customer satisfaction such as delivers hot and fresh products, follows all steps and delivers impressive service, excellent teamwork with others team members
• Consistently uses the 3C’s : Communication, Cooperation and Coordination
• To assist and support the management in achieving correct operational standards in the following areas of food handling, preparation and customer service
• To assist in new restaurant openings and training within OMPC as required
• Employees in this position shall also be responsible for carrying out other duties as directed by McDonald’s Management and need to comply with company safety guidelines and procedures.

Skills

Interpersonal communication

Troubleshooting

Maintenance planning

Teamwork

Education

SKM/SPM, Certificate in electrical/building maintenance or relevant field

Tools

Hand tools

Electrical testing tools

Job description

This position supports the overall operations by maintaining, troubleshooting, follow up repairs and optimizing all facilities on kitchen equipment including but not limited to Plumbing, Safety Procedures and Protection Systems in safe and orderly manner.

The goal is to maintain the Kitchen Equipment to be in the best possible condition to deliver QSC.

This position also creates value for the operations by performing preventive and corrective maintenance leading to increased uptime and reliability thus helping restaurants to meet their production and quality goals.

DUTIES AND RESPONSIBILITIES:

A Repair and Maintenance Scheduled

To conduct minor guided repair on kitchen equipment and systems

Check equipment and operating systems and correct wherever necessary

Recognizes and corrects potential equipment failure or unsafe conditions and communicate with Food Quality Manager

Performs preventive maintenance and calibration per defined interval/schedule in a timely manner for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower etc

Perform daily, weekly and monthly cleaning of kitchen equipment

To report breakdown and follow up on job

Perform maintenance of electrical systems (replace light bulbs and sockets and clean)

Perform maintenance of refrigeration system (condenser cleaning, replace filter and etc.)

Ensure energy efficiency and proper energy management in store is adhere to ( Fire Up Schedule, Dot System, etc)

To attend to any adhoc equipment malfunction or other issue related to equipment and electrical repair

B: Restaurant Operations and Station Work

Follow all restaurant procedures and policies (Cash, SOC, Food Safety and Sanitation)

Able to perform all station procedures with minimal supervision

Able to accepts and uses feedback to improve skill and takes responsibility for own development

To deliver total customer satisfaction such as delivers hot and fresh products, follows all steps and delivers impressive service, excellent teamwork with others team members

Consistently uses the 3C’s : Communication, Cooperation and Coordination

To assist and support the management in achieving correct operational standards in the following areas of food handling, preparation and customer service

To assist in new restaurant openings and training within OMPC as required

Employees in this position shall also be responsible for carrying out other duties as directed by McDonald’s Management and need to comply with company safety guidelines and procedures.

REQUIREMENTS:

Good interpersonal skills and ability to communicate in store level up to Facilities Technician.

Train in maintenance related jobs, able to troubleshoot

Basic understanding of electrical, mechanical and other systems

Able to use simple hand tools like screw driver, cutter and etc effectively

Knowledge of general maintenance processes and methods

Working knowledge of tools, common appliances and devices

Able to work both independently and in a team with a sense of responsibility

SKM,SPM, Certificate in electrical, building maintenance or relevant field will be a plus

At McDonald’s®, our mission is to become our People’s favourite way and place to work.

Our People are our ambassadors, representing the promise behind the brand. As a leading global employer, we provide rewarding career opportunities to help our People fulfill their potential.

McDonald’s® Malaysia has been recognized with a number of HR awards including the prestigious Aon Hewitt Best Employers in Malaysia. This is a testament to our commitment in providing a great place to work. Join us and embark on an exciting career journey.

McDonald’s® named Best Employer in Malaysia for the 3rd time

McDonald’s®, the world’s leading foodservice retailer has again proven that they are not ‘a burger business serving people, but they are a people business serving burgers’, as they were one of the eight companies that was accorded the Best Employer in Malaysia award by the global HR consulting firm, Aon Hewitt in its Best

Employers - Malaysia 2013 Study.

This is the third win from McDonald’s® Malaysia after receiving the same award in 2009 and 2011, which is a glowing testament to its ‘people-first’ commitment. This year, the company was also the proud recipient of a Special Recognition Award - Best Employer for Gen‑Y Malaysia 2013, which acknowledge the organisation’s exemplary practices in engaging this major segment of their workforce.

‘Malaysians Serving Malaysians’

“Take care of our people and the business will take care of itself”, were the words of wisdom spoken by McDonald’s® founder, Ray Kroc. To this day, McDonald’s® views this golden saying as their guiding principle in keeping the shine on the golden arches. They believe that when their employees are happy, they will in turn be inspired to make their customers happy. As a global brand that is locally operated with nearly 12,0000 Malaysian employees at 250 McDonald’s® restaurants serving more than 13,000 customers a month, it is no surprise that McDonald’s® people positioning of a caring team that proudly serves is keenly reflected in its ‘Malaysians serving Malaysians’ philosophy. It is this sense of solidarity amongst its workforce combined with a positive service attitude, which is ingrained in its people culture that has contributed to McDonald’s® ranking as a Best Employer in Malaysia.

Favourite Way and Place to Work

McDonald’s® ultimate vision is to be its people’s favourite way and place to work. As they journey towards this destination, the company focuses on making McDonald’s® a good place to work by treating its people right and making their lives better. These key initiatives also work hand-in-hand in helping the company attract, retain and develop its talents, which are critical elements in achieving the organization’s growth target of 300 restaurants by 2014 and 500 restaurants by 2020 in Malaysia. This robust expansion plan also translates into the creation of approximately 13,500 new jobs in the next 8 years. As McDonald’s® forges ahead in achieving its business goals while staying true to its standing as a Best Employer, thousands of Malaysian may rest assured that a bright career prospect with the world’s number one Quick Service Restaurant chain is theirs for the taking.

Philosophy of Training at McDonald's®

We are a learning organization that provides opportunity, nurtures talent, develops leaders, and rewards achievement. The foundation of the McDonald's® training system is providing training when and where it is needed. Through effective training, team members at McDonald's® can become proficient and focused on the system's specific procedures and policies. Some of the crew will remain at the restaurant as essential crew members; some will move into management; others may simply move on. Whether in a first job or throughout a career, McDonald's® training provides life skills that may be useful in many different situations.

“To be our peopleTo be our people's favourite way & place to work's favourite way & place to work”

At McDonald’s®, our mission is to become our People’s favourite way and place to work.

Our People are our ambassadors, representing the promise behind the brand. As a leading global employer, we provide rewarding career opportunities to help our People fulfill their potential.

McDonald’s® Malaysia has been recognized with a number of HR awards including the prestigious Aon Hewitt Best Employers in Malaysia. This is a testament to our commitment in providing a great place to work. Join us and embark on an exciting career journey.

McDonald’s® named Best Employer in Malaysia for the 3rd time

McDonald’s®, the world’s leading foodservice retailer has again proven that they are not ‘a burger business serving people, but they are a people business serving burgers’, as they were one of the eight companies that was accorded the Best Employer in Malaysia award by the global HR consulting firm, Aon Hewitt in its Best

Employers - Malaysia 2013 Study.

This is the third win from McDonald’s® Malaysia after receiving the same award in 2009 and 2011, which is a glowing testament to its ‘people-first’ commitment. This year, the company was also the proud recipient of a Special Recognition Award - Best Employer for Gen‑Y Malaysia 2013, which acknowledge the organisation’s exemplary practices in engaging this major segment of their workforce.

‘Malaysians Serving Malaysians’

“Take care of our people and the business will take care of itself”, were the words of wisdom spoken by McDonald’s® founder, Ray Kroc. To this day, McDonald’s® views this golden saying as their guiding principle in keeping the shine on the golden arches. They believe that when their employees are happy, they will in turn be inspired to make their customers happy. As a global brand that is locally operated with nearly 12,0000 Malaysian employees at 250 McDonald’s® restaurants serving more than 13,000 customers a month, it is no surprise that McDonald’s® people positioning of a caring team that proudly serves is keenly reflected in its ‘Malaysians serving Malaysians’ philosophy. It is this sense of solidarity amongst its workforce combined with a positive service attitude, which is ingrained in its people culture that has contributed to McDonald’s® ranking as a Best Employer in Malaysia.

Favourite Way and Place to Work

McDonald’s® ultimate vision is to be its people’s favourite way and place to work. As they journey towards this destination, the company focuses on making McDonald’s® a good place to work by treating its people right and making their lives better. These key initiatives also work hand-in-hand in helping the company attract, retain and develop its talents, which are critical elements in achieving the organization’s growth target of 300 restaurants by 2014 and 500 restaurants by 2020 in Malaysia. This robust expansion plan also translates into the creation of approximately 13,500 new jobs in the next 8 years. As McDonald’s® forges ahead in achieving its business goals while staying true to its standing as a Best Employer, thousands of Malaysian may rest assured that a bright career prospect with the world’s number one Quick Service Restaurant chain is theirs for the taking.

Philosophy of Training at McDonald's®

We are a learning organization that provides opportunity, nurtures talent, develops leaders, and rewards achievement. The foundation of the McDonald's® training system is providing training when and where it is needed. Through effective training, team members at McDonald's® can become proficient and focused on the system's specific procedures and policies. Some of the crew will remain at the restaurant as essential crew members; some will move into management; others may simply move on. Whether in a first job or throughout a career, McDonald's® training provides life skills that may be useful in many different situations.

“To be our peopleTo be our people's favourite way & place to work's favourite way & place to work”

Perks and benefits Free meal, Bonus 4 times a year, Insurance coverag Medical