Tech Support & Hardware Troubleshooter

ILLEGEAR SDN BHD; Kuala Lumpur; On-site; MYR 28,000 - 45,000; Full time

Job summary

ILLEGEAR SDN BHD in Kuala Lumpur is seeking a Computer Technician & Helpdesk Support to assist customers with hardware, software, and device issues. You will handle calls and inquiries and provide practical solutions, maintaining professional communication.

You should be collaborative, responsible, and hardworking, with basic hardware and software knowledge. The role involves troubleshooting, repair, and assembly of computer devices across our product line.

Qualifications

• Basic knowledge of computer hardware and software.
• Able to work well in a team.
• Responsible, positive, and hardworking.

Responsibilities

• Handle customer calls, messages, and enquiries professionally
• Provide support on computer products, software, and technical issues
• Troubleshoot, repair, and assembly computer devices

Skills

Hardware basics

Software basics

Job description

ILLEGEAR SDN BHD in Kuala Lumpur is seeking a Computer Technician & Helpdesk Support to assist customers with hardware, software, and device issues. You will handle calls and inquiries and provide practical solutions, maintaining professional communication.

You should be collaborative, responsible, and hardworking, with basic hardware and software knowledge. The role involves troubleshooting, repair, and assembly of computer devices across our product line.