Tech Business Analyst

Zurich Insurance; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

Zurich Insurance in Kuala Lumpur is seeking a Tech Business Analyst to help build our Asia Pacific digital platform, enabling new distribution models and high levels of automation across the insurance value chain.

You will collaborate with business stakeholders, IT vendors, and delivery teams to define requirements, document data needs for quotations, policies and claims, and drive pragmatic, delivery-focused outcomes.

Qualifications

• 7+ years of experience as a Business Analyst in insurance.
• Experience with SQL and data analysis.
• Experience in Agile delivery and IT project delivery.
• Strong documentation and communication skills.
• Ability to work across diverse Asian cultures.
• Understanding of product data, quotations, policies, claims.
• Ability to influence stakeholders.

Responsibilities

• Engage with business stakeholders on product and process requirements.
• Analyze requirements and identify gaps in business input.
• Identify automation opportunities to simplify processes.
• Document data for new products (quotations, policies, claims).
• Configure products, processes, and business rules in the system.
• Collaborate with IT vendors and internal delivery teams.

Skills

7+ years experience

Insurance BA

Coding experience

Agile delivery

Documentation

Communication

Stakeholder management

Cross-cultural collaboration

Tools

SQL

Excel

PowerPoint

Job description

The Opportunity

We have an exciting and rewarding opportunity – join us as a Tech Business Analyst to support in building our web application, serving customers in the Asia Pacific Region. Be a part of a new team that is building a new end-to-end Digital Native Insurance Platform to enable new distribution models. Insurance offerings on this platform will be specifically designed for high levels of automation and straight through processing across the full insurance value chain.

Responsibilities

• Engage with business stakeholders on product & process business requirements.
• Analyze requirements including identifying gaps in business input.
• Identify opportunities to automate and/or simplify business processes.
• Make pragmatic and delivery focused decisions. Communicate and obtain buy-in from Business stakeholders.
• Document product data required to create new products – ie data required for quotations, policies, claims etc.
• Document business rules to enable business processes and rules-based automation of business processes.
• Configure products, processes, and business rules in the system (extensive training will be provided)
• Work with IT Vendors, partners, and internal delivery teams in ensuring pragmatic project delivery.

Experiences & Skills

• Minimum 7+ years of working experience
• Prior experience in Insurance as a Business Analyst.
• Experience with SQL.
• Prior coding experience (any technology) highly regarded.
• Recent experience in Agile delivery highly regarded.
• Understanding of IT project delivery and agile / DevOps methodologies.
• Strong documentation skills (Microsoft Excel, Word & PowerPoint)
• Attention to detail.
• Strong analytical and problem-solving skills.
• Ability to understand business requirements in detail.
• Excellent communication & relationship building skills.
• Ability to influence people.
• Ability to work across diverse Asian cultures.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!

Location(s): MY - Kuala Lumpur

Schedule: Full Time