Tech Business Analyst

Zurich Life Insurance Malaysia Berhad; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Miscellaneous allowance

Monthly Incentive

Free Oversea Convention

Job summary

Zurich Life Insurance Malaysia Berhad is seeking a seasoned Tech Business Analyst to support building a new end-to-end Digital Native Insurance Platform for the Asia Pacific region, with a focus on automation and straight-through processing across the insurance value chain.

The role involves engaging with business stakeholders, documenting requirements, analyzing gaps, and collaborating with IT vendors and delivery teams to ensure pragmatic project delivery.

Qualifications

• 7+ years of experience as a Business Analyst in Insurance.
• Experience with SQL and data/documentation for product data (quotations, policies, claims).
• Experience with Agile delivery and IT project delivery.
• Strong analytical and problem-solving skills; ability to understand business requirements in detail.

Responsibilities

• Engage with business stakeholders on product & process requirements.
• Analyze requirements and identify gaps in input.
• Identify opportunities to automate and simplify business processes.
• Document product data required to create new products (quotations, policies, claims).
• Document business rules to enable processes and rules-based automation.
• Configure products, processes, and business rules in the system (training provided).
• Work with IT vendors, partners, and internal delivery teams to ensure pragmatic project delivery.

Skills

SQL

Insurance domain

Agile delivery

Coding experience

Communication skills

Stakeholder mgmt

Job description

We have an exciting and rewarding opportunity – join us as a Tech Business Analyst to support in building our web application, serving customers in the Asia Pacific Region.

Be a part of a new team that is building a new end-to-end Digital Native Insurance Platform to enable new distribution models. Insurance offerings on this platform will be specifically designed for high levels of automation and straight through processing across the full insurance value chain.

Responsibilities:

• Engage with business stakeholders on product & process business requirements.
• Analyze requirements including identifying gaps in business input.
• Identify opportunities to automate and/or simplify business processes.
• Make pragmatic and delivery focused decisions. Communicate and obtain buy-in from Business stakeholders.
• Document product data required to create new products – ie data required for quotations, policies, claims etc.
• Document business rules to enable business processes and rules-based automation of business processes.
• Configure products, processes, and business rules in the system (extensive training will be provided)
• Work with IT Vendors, partners, and internal delivery teams in ensuring pragmatic project delivery.

Experiences & Skills:

• Minimum 7+ years of working experience
• Prior experience in Insurance as a Business Analyst.
• Experience with SQL.
• Prior coding experience (any technology) highly regarded.
• Recent experience in Agile delivery highly regarded.
• Understanding of IT project delivery and agile / DevOps methodologies.
• Strong analytical and problem-solving skills.
• Ability to understand business requirements in detail.
• Excellent communication & relationship building skills.
• Ability to influence people.
• Ability to work across diverse Asian cultures.

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let’s continue to grow together!

Location(s): MY - Kuala Lumpur
Schedule: Full Time

Zurich is one of the world's leading insurance group, and one of the few to operate on a truly global basis. Founded 140 years ago, today we employ over 60,000 dedicated employees and serve customers in over 170 countries around the world; with strong positions in North America and Europe, and growing positions in the Middle East, Latin America, and Asia-Pacific.

Founded in Switzerland in 1872, the Zurich Insurance Group ("Zurich") is one of the world’s leading insurance groups, and one of the few to operate on a truly global basis.

Zurich is one of the world's leading insurance group, and one of the few to operate on a truly global basis. Founded 140 years ago, today we employ over 60,000 dedicated employees and serve customers in over 170 countries around the world; with strong positions in North America and Europe, and growing positions in the Middle East, Latin America, and Asia-Pacific.

Founded in Switzerland in 1872, the Zurich Insurance Group ("Zurich") is one of the world’s leading insurance groups, and one of the few to operate on a truly global basis.

Perks and benefits

• Miscellaneous allowance
• Monthly Incentive
• Free Oversea Convention

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