Insurance Tech Business Analyst — Automation & Data

Zurich Insurance; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

Zurich Insurance in Kuala Lumpur is seeking a Tech Business Analyst to help build our Asia Pacific digital platform, enabling new distribution models and high levels of automation across the insurance value chain.

You will collaborate with business stakeholders, IT vendors, and delivery teams to define requirements, document data needs for quotations, policies and claims, and drive pragmatic, delivery-focused outcomes.

Qualifications

• 7+ years of experience as a Business Analyst in insurance.
• Experience with SQL and data analysis.
• Experience in Agile delivery and IT project delivery.
• Strong documentation and communication skills.
• Ability to work across diverse Asian cultures.
• Understanding of product data, quotations, policies, claims.
• Ability to influence stakeholders.

Responsibilities

• Engage with business stakeholders on product and process requirements.
• Analyze requirements and identify gaps in business input.
• Identify automation opportunities to simplify processes.
• Document data for new products (quotations, policies, claims).
• Configure products, processes, and business rules in the system.
• Collaborate with IT vendors and internal delivery teams.

Skills

7+ years experience

Insurance BA

Coding experience

Agile delivery

Documentation

Communication

Stakeholder management

Cross-cultural collaboration

Tools

SQL

Excel

PowerPoint

Job description

Zurich Insurance in Kuala Lumpur is seeking a Tech Business Analyst to help build our Asia Pacific digital platform, enabling new distribution models and high levels of automation across the insurance value chain.

You will collaborate with business stakeholders, IT vendors, and delivery teams to define requirements, document data needs for quotations, policies and claims, and drive pragmatic, delivery-focused outcomes.