Team Leader - Recruitment

Alexander Mann Solutions (HK) Limited; Kuala Lumpur; Sur place; MYR 120 000 - 190 000; Plein temps

Avantages offerts par ce poste

Growth opportunities

Hybrid/onsite model

Competitive benefits

Volunteer day

ERGs

Résumé du poste

AMS is seeking a Team Leader – Recruitment to lead and mentor a team of Recruiters, delivering high-quality hires for our clients. You will shape recruitment practices, manage performance, and partner with hiring managers to drive successful outcomes.

The role requires onsite presence in Malaysia (4–5 days per week) and a collaborative, growth‑minded approach. Oil & Gas hiring experience is highly preferred. We offer a structured career path and a supportive work environment.

Qualifications

• Lead, coach, and develop Recruiters to drive performance, engagement, and retention.

Responsabilités

• Provide leadership and line management to a team of Recruiters.
• Mentor recruiters to deliver recruitment services and drive hiring manager relationships.
• Ensure recruitment service delivery aligns with contractual obligations and client SLAs.
• Lead vacancy consultations with hiring managers and document intake outcomes.
• Collaborate with Sourcing to ensure high-quality candidate shortlists and timely feedback.
• Support hiring managers with hiring decisions and offers, including negotiations.

Connaissances

Lead, coach and develop recruiters

Description du poste

Global, inclusive and innovative - welcome to AMS, where talent connects across cultures and backgrounds to shape the future of work.

We work with leading organizations to design and deliver talent strategies that bring together people, process, data and technology, helping millions of people find meaningful work every year. Our diverse, connected community collaborates to create results for clients and opportunities for our people to learn, grow and make an impact.

At AMS, we look for people who bring more than experience, and we welcome different perspectives and ways of thinking.

What if your skills mattered more than your job title?

At AMS, we’re building teams that are curious, collaborative, and committed to delivering great results. We’re looking for a Team Leader – Recruitment who values teamwork, enjoys continuous learning, and is passionate about supporting others in their growth.

In this role, you’ll provide leadership and line management to a team of Recruiters, helping them develop their capabilities, collaborate effectively, and deliver successful recruitment outcomes. The level of leadership and support will be tailored to the size and needs of the team.

If you enjoy working collaboratively, developing people, and growing in a supportive environment, we’d love to hear from you!

Key Accountabilities

• Support recruiters to ensure they are meeting relevant targets, including acting as a point of escalation for challenges raised during the recruitment process.
• Provide oversight of requisitions managed by recruiters as guardians of quality and experience.
• Mentor recruiters to deliver recruitment services and drive hiring manager relationships.
• Provide pastoral care, training guidance, including supporting recruiters with their own career paths.
• Maintain regular communication with team members, including conducting regular 1:1s and virtual team collaboration sessions.
• Ensure the recruitment service is delivered in line with contractual obligations and client service level agreements
• Lead vacancy consultation discussions in partnership with the Sourcer to agree to recruitment plans with hiring managers and document outcomes of the intake meeting
• Collaborate with the Sourcing team to ensure the delivery of high-quality candidate shortlists through timely feedback and review discussions. Jointly review the shortlist with the hiring manager
• Support the hiring manager with hiring decisions and guide them in determining an appropriate offer
• Manage the offer process and close the candidate - broker the offer with the chosen candidate, manage objections/negotiations, and support the candidate during their notice period.
• Create and maintain trusted partner relationships with Senior hiring managers/stakeholders. Become a trusted advisor through providing counsel, advising through insight and SME knowledge on the recruitment process, and ensuring that timelines are correctly identified and met.
• Lead discussions on attraction strategies to correctly identify the approach based on market and hiring demands.
• Make recommendations for best fit and skills profile, coaching hiring managers on what may or may not be achievable.
• Act as the custodian of excellent, comprehensive candidate experience in their own delivery and that of their team.
• Flag continuous improvement and upselling opportunities to Client Services Manager.
• Coach and mentor Recruiters, Sourcers, and Administrators on best practice approaches and client culture, supporting them in achieving success in their roles.
• Review quarterly and fortnightly demand forecasts and ensure the team is on target.
• Build Talent Pooling plan and regularly review team reports on progress.

Skills & Requirements

• Lead, coach, and develop Recruiters to drive performance, engagement, and retention.

Support employee development and ensure compliance with company policies and relevant legislation.

Achieve agreed hiring targets, productivity goals, and client SLAs/KPIs.

Monitor team performance and identify opportunities to improve recruitment efficiency and delivery.

Build strong relationships with clients, hiring managers, candidates, and internal stakeholders.

Drive client and candidate satisfaction through effective communication and service delivery.

Ensure accurate and timely recruitment data, reporting, and system updates.

Maintain compliance with account procedures and recruitment operational standards.

• Experience within the Oil & Gas industry is highly preferred and strongly prioritized.
• Experience supporting technical, engineering, industrial technology, manufacturing, energy, or related specialist hiring environments.
• Willingness to work onsite at the client location 4-5 days per week in Malaysia.

Why AMS?

At AMS, we come from every walk of life - and that’s what makes us unique. Our culture is open, inclusive and built on trust. We empower our people with the flexibility and autonomy to work in ways that bring out their best. We offer career opportunities in every direction you want to explore.

We offer

• Growth and development focused on your strengths
• The opportunity to develop a career within one of the world’s leading organisations specialising in talent and workforce solutions.
• A team that values being Passionate, Bold, and Authentic
• Supportive communities such as our Employee Resource Groups (ERGs)
• Volunteer day - you getone additional paid day off each year to volunteerfor a cause that matters to you
• A competitive reward and benefits package
• Flexibility in how and where you work
• Hybrid model

*Details may vary slightly depending on your location, local labour law, etc.

Our statement

We’re committed to creating an environment where everyone feels a sense of belonging. We welcome applicants from all backgrounds and encourage people with diverse skills, perspectives, and experiences to apply. We do not discriminate based upon age, disability, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other applicable legally protected characteristic.

If you require any accommodations or have any accessibility needs, please reach out via email [e-mail] or make a member of our Talent Acquisition team aware at any time.