Team Lead, Community Deposit Growth

Hong Leong Bank Berhad; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Hong Leong Bank Berhad is seeking an experienced Team Lead, Community Deposit Specialist to head the Community Deposit Specialists in the Klang Valley region. The role focuses on growing CASA balances, acquiring new customers, and leading a team to deliver exceptional service in a dynamic banking environment.

You will work with branches and internal teams to meet regional sales targets, provide coaching, and ensure compliance with regulatory guidelines while fostering customer relationships

Qualifications

• Minimum 5 years' sales experience.
• At least 2 years in a supervisory or team lead capacity.
• Experience in a financial institution or related field.
• Customer interaction / cash handling / transaction processing / sales experience.
• Excellent communication and interpersonal skills.
• Diploma or Bachelor's degree in Business, Finance, Banking or related field preferred.

Responsibilities

• Lead region CDS to achieve business objectives and develop the team.
• Identify new business opportunities and establish client relationships to drive acquisition and CASA balance.
• Collaborate with branches to structure and deliver region acquisition goals.
• Plan and schedule region sales activity and ensure delivery of customer product offerings.
• Monitor and report on sales activities.
• Drive deposit growth (CASA) to meet regional targets.
• Conduct briefing and training for team weekly/monthly.
• Ensure compliance with guidelines and regulations and code of ethics in sales processes.

Skills

Sales experience

Supervisory experience

Communication skills

Interpersonal skills

Customer service

Education

Diploma or Bachelor’s degree in Business/Finance/Banking

Job description

Hong Leong Bank Berhad is seeking an experienced Team Lead, Community Deposit Specialist to head the Community Deposit Specialists in the Klang Valley region. The role focuses on growing CASA balances, acquiring new customers, and leading a team to deliver exceptional service in a dynamic banking environment.

You will work with branches and internal teams to meet regional sales targets, provide coaching, and ensure compliance with regulatory guidelines while fostering customer relationships