Talent Acquisition Partner, Malaysia

AIG Shared Services (M) Sdn Bhd; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

AIG Shared Services (M) Sdn Bhd in Kuala Lumpur is seeking a Talent Acquisition Partner to drive full-cycle recruitment for Malaysia. You will partner with HR and business leaders to deliver high-quality hires through proactive sourcing and strong stakeholder management.

This role focuses on building diverse talent pools, managing end-to-end recruitment, and ensuring smooth onboarding while adhering to global standards and local regulations. AIG values inclusion and a fast-paced environment.

Qualifications

• Proven experience managing end-to-end recruitment in a corporate or agency environment.
• Ability to build strong relationships with senior stakeholders and act as a talent advisor.
• Expertise in proactive sourcing and direct recruitment methods.
• Experience developing and executing sourcing strategies to build diverse talent pools.
• Familiarity with ATS systems and recruitment metrics for data-driven decisions.

Responsibilities

• Serve as the dedicated recruitment advisor to business leaders and HR partners, understanding hiring needs and market dynamics.
• Manage end-to-end recruitment for roles at all levels across Malaysia, ensuring timely and high-quality hires.
• Develop and execute creative sourcing strategies to build robust, diverse talent pools.
• Build partnerships with hiring managers and HR colleagues; manage relationships with external recruitment agencies.
• Maintain accurate records in ATS and provide recruitment metrics to support decisions.
• Facilitate smooth onboarding and coordinate pre-joining formalities when required.

Skills

End-to-end recruitment

Stakeholder management

Sourcing strategies

Diversity & inclusion

Onboarding

ATS familiarity

Tools

ATS (Applicant Tracking System)

Job description

This Talent Acquisition Partner, Malaysia role will be an ideal opportunity to develop your experience and expertise in recruitment with a global market leader.

Make your mark in Human Resources

At AIG, people are our most valued asset, the primary source of our competitive advantage and the foundation of everything we do. The HR team partners with business leaders to recruit, develop and retain top talent. We position our colleagues to reach their full potential by providing them with the tools and opportunities to develop their career while maintaining a work/life balance. With a focus on Diversity, Equity and Inclusion (DEI) efforts, one of AIG and HR’s highest priorities, HR fosters a sense of belonging and encourages our colleagues to be themselves in the workplace.

How you will create an impact

Reporting to the APAC Talent Acquisition Lead, you will drive the full-cycle recruitment for AIG Malaysia. You will act as a talent acquisition advisor to the business, delivering high-quality hires through proactive sourcing, strong stakeholder management and operational excellence. To succeed in this role, you will:

• Serve as the dedicated recruitment advisor to business leaders and HR partners. Understand hiring needs, market dynamics, and provide consultative support throughout the hiring process.
• Manage end-to-end recruitment for roles at all levels across both markets, ensuring timely, efficient and high-quality hiring outcomes.
• Develop and execute creative sourcing strategies to build robust, diverse talent pools.
• Build strong partnerships with hiring managers and HR colleagues. Manage relationships with external recruitment agencies to ensure value and alignment.
• Maintain accurate and up-to-date records in ATS. Provide meaningful recruitment metrics and insights to support data-driven decisions.
• Ensure all recruitment activities comply with global standards and local regulatory requirements. Streamline talent acquisition processes for optimal efficiency and effectiveness.
• Facilitate a smooth onboarding experience for new hires, including orientation coordination and pre-joining formalities when required.
• Contribute to regional and global HR/TA initiatives as required.
• Other ad hoc duties assigned.

What you’ll need to succeed

• Proven experience managing end-to-end recruitment in a corporate or agency environment, preferably with a multinational organization. Prior experience in the insurance or financial services industry is preferred.
• Demonstrated ability to build strong relationships with senior stakeholders and act as a true talent advisor.
• Expertise in proactive sourcing, talent mapping and direct recruitment methods.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced, complex environment.
• High level of professionalism, integrity, and attention to detail. Collaborative team player with strong communication and influencing skills.
• Self-motivated, resilient and adaptable. Results-oriented with passion for delivering an exceptional candidate and hiring manager experience.

Ready to make a bigger impact? We look forward to reviewing your application.

#LI-MZ1

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to ••••@aig.com .

Functional Area:

HR - Human ResourcesAIG Technologies (Malaysia) Sdn Bhd

This Talent Acquisition Partner, Malaysia role will be an ideal opportunity to develop your experience and expertise in recruitment with a global market leader.

Make your mark in Human Resources

At AIG, people are our most valued asset, the primary source of our competitive advantage and the foundation of everything we do. The HR team partners with business leaders to recruit, develop and retain top talent. We position our colleagues to reach their full potential by providing them with the tools and opportunities to develop their career while maintaining a work/life balance. With a focus on Diversity, Equity and Inclusion (DEI) efforts, one of AIG and HR’s highest priorities, HR foster[?]???"(must correctly keep all original text)???

How you will create an impact

Reporting to the APAC Talent Acquisition Lead, you will drive the full-cycle recruitment for AIG Malaysia. You will act as a talent acquisition advisor to the business, delivering high-quality hires through proactive sourcing, strong stakeholder management and operational excellence. To succeed in this role, you will:

• Serve as the dedicated recruitment advisor to business leaders and HR partners. Understand hiring needs, market dynamics, and provide consultative support throughout the hiring process.
• Manage end-to-end recruitment for roles at all levels across both markets, ensuring timely, efficient and high-quality hiring outcomes.
• Develop and execute creative sourcing strategies to build robust, diverse talent pools.
• Build strong partnerships with hiring managers and HR colleagues. Manage relationships with external recruitment agencies to ensure value and alignment.
• Maintain accurate and up-to-date records in ATS. Provide meaningful recruitment metrics and insights to support data-driven decisions.
• Ensure all recruitment activities comply with global standards and local regulatory requirements. Streamline talent acquisition processes for optimal efficiency and effectiveness.
• Facilitate a smooth onboarding experience for new hires, including orientation coordination and pre-joining formalities when required.
• Contribute to regional and global HR/TA initiatives as required.
• Other ad hoc duties assigned.

What you’ll need to succeed

• Proven experience managing end-to-end recruitment in a corporate or agency environment, preferably with a multinational organization. Prior experience in the insurance or financial services industry is preferred.
• Demonstrated ability to build strong relationships with senior stakeholders and act as a true talent advisor.
• Expertise in proactive sourcing, talent mapping and direct recruitment methods.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced, complex environment.
• High level of professionalism, integrity, and attention to detail. Collaborative team player with strong communication and influencing skills.
• Self-motivated, resilient and adaptable. Results-oriented with passion for delivering an exceptional candidate and hiring manager experience.

Ready to make a bigger impact? We look forward to reviewing your application.

#LI-MZ1

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to ••••@aig.com .

Functional Area:

HR - Human ResourcesAIG Technologies (Malaysia) Sdn Bhd

Unlock job insights

Hirer responsiveness Salary match Number of applicants

AIG is a world leading property casualty and general insurance organization serving more than 45 million clients in over 160 countries and jurisdictions. AIG is developing a network of shared services centers (SSC) strategically located to serve the growing operations needs of AIG companies around the globe.

In 2010, AIG Shared Services-New York establish a captive shared services center in Malaysia, namely AIG Shared Services (M) Sdn Bhd - AIGSS Malaysia to provide cost-effective Business Processing Outsourcing (BPO) services and technology services to AIG companies globally whilst constantly finding ways to develop and improve their business processes.

As AIGSS is fast growing and expanding its operations in Malaysia, we seek to hire dynamic and career-minded individuals who are willing to learn and develop skills and competencies in the various fields of a captive shared services operations. Attractive remuneration, promising career, training and development, global opportunity, and fun environment are some of the benefits that await future AIGSS Team Members. Be a global player. Join AIGSS Malaysia now!

AIG is a world leading property casualty and general insurance organization serving more than 45 million clients in over 160 countries and jurisdictions. AIG is developing a network of shared services centers (SSC) strategically located to serve the growing operations needs of AIG companies around the globe.

In 2010, AIG Shared Services-New York establish a captive shared services center in Malaysia, namely AIG Shared Services (M) Sdn Bhd - AIGSS Malaysia to provide cost-effective Business Processing Outsourcing (BPO) services and technology services to AIG companies globally whilst constantly finding ways to develop and improve their business processes.

As AIGSS is fast growing and expanding its operations in Malaysia, we seek to hire dynamic and career-minded individuals who are willing to learn and develop skills and competencies in the various fields of a captive shared services operations. Attractive remuneration, promising career, training and development, global opportunity, and fun environment are some of the benefits that await future AIGSS Team Members. Be a global player. Join AIGSS Malaysia now!

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