System Engineer: Enterprise Server & NPI Leader

SUPER MICRO COMPUTER MALAYSIA SDN. BHD.; Johor; On-site; MYR 90,000 - 150,000; Full time

Job summary

SUPER MICRO COMPUTER MALAYSIA SDN. BHD. is seeking a System Engineer to support the development, validation, integration and sustenance of enterprise server platforms across the product lifecycle.

You will collaborate with cross-functional teams to troubleshoot issues, drive quality, support NPI, and deliver reliable solutions that meet customer requirements and manufacturing standards. You will drive end-to-end product quality across NPI pilot runs and sustaining stages, lead cross-department

Qualifications

• Bachelor’s degree in Electrical Engineering, Computer Science, Information Technology or related discipline. A Master’s degree is an added advantage. Candidate with Diploma or Certificates with relevant years of experience may be consider for this role.
• Around 5 years of relevant experience in system engineering, with exposure to configuring, integrating, validating or supporting server, IPC or similar computing platforms is advantage.
• Working knowledge of server architecture, system components and operation system (OS) including Windows Server & Linux. Familiarity with x86 server platforms, BIOS, BMC, storage, networking and virtualization technologies is an advantage.
• Hands-on experience in hardware bring-up, system validation, functional testing, debugging or technical troubleshooting within a laboratory, manufacturing or production environment is preferred.
• Ability to analyze complex technical issues, perform root cause analysis and work collaboratively with cross-functional teams to drive effective resolutions.
• Good written and verbal communications skills, with the ability to prepare technical documentation, present findings and communicate effectively with internal stakeholders and customers.
• Ability to manage multiple priorities in a fast-paced environment while maintaining strong attention to detail and delivering quality results.

Responsibilities

• Drive end-to-end product quality across both New Product Introduction (NPI) pilot runs and sustaining stage in collaboration with production teams.
• Lead cross-department teams to diagnose, troubleshoot, and resolve complex sustaining and manufacturing issues.
• Partner with PM by streamlining internal workflows and delivering technical resolutions for customer inquiries, issue escalations and engineering change activities.
• Work with engineering & sales teams to architect, design, configure, validate and deliver server solutions that align with customer requirements, technical specifications and business objectives.
• Support products bring-up, system integration, validation and qualification activities for new server platforms before mass production.
• Develop, maintain and improve system-level documentation, including test plans, validation reports, troubleshooting guides and engineering procedures.
• Provide technical guidance and engineering support to production, quality, repair team during NPI builds and sustaining activities.
• Ensure engineering activities comply with company standards, customer satisfactions and applicable quality management system requirements.

Job description

SUPER MICRO COMPUTER MALAYSIA SDN. BHD. is seeking a System Engineer to support the development, validation, integration and sustenance of enterprise server platforms across the product lifecycle.

You will collaborate with cross-functional teams to troubleshoot issues, drive quality, support NPI, and deliver reliable solutions that meet customer requirements and manufacturing standards. You will drive end-to-end product quality across NPI pilot runs and sustaining stages, lead cross-department