APAC Technical Account Lead – Enterprise Support
SUPER MICRO COMPUTER MALAYSIA SDN. BHD.
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Job summary
Supermicro Malaysia is seeking a Customer Technical Support Specialist to collaborate with engineering, sales, RMA, production, and other stakeholders across the APAC region to support customer technical and service-related requirements.
The role involves promoting service programs, conducting operational reviews to understand customer needs, and resolving complex escalations with specialized engineering teams as needed.
Job description
Supermicro Malaysia is seeking a Customer Technical Support Specialist to collaborate with engineering, sales, RMA, production, and other stakeholders across the APAC region to support customer technical and service-related requirements.
The role involves promoting service programs, conducting operational reviews to understand customer needs, and resolving complex escalations with specialized engineering teams as needed.
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