System Engineer

AS White Global; Kuala Lumpur; Hybrid; MYR 80,000 - 120,000; Full time

Benefits offered by this job

Medical care for you and family

Generous paid leave

Hybrid setup

Training via LinkedIn Learning

Job summary

AS White Global is seeking a Systems Engineer in Kuala Lumpur to administer and optimise enterprise security, backups, and Microsoft Teams. You will manage Zscaler (ZIA), oversee backup operations (Asigra, KeepIT), and administer Teams including call queues and user support.

The role covers multi‑site datacentres, VMware/Hyper‑V, Docker/Kubernetes, and AD/Entra ID administration. You will contribute to disaster recovery planning, change management, and documentation for Tier 1/2 staff, while

Qualifications

• 3+ years hands‑on experience administering enterprise backup solutions and/or Zscaler environments.
• Bachelor’s/Master’s degree or equivalent professional work experience.
• Detail‑oriented, analytical problem‑solver with strong customer service skills and a proactive approach to learning new technologies.
• Excellent verbal and written English communication skills across all organisational levels.

Responsibilities

• Administer, optimise, and troubleshoot platform policies, security, connectivity, and user access.
• Monitor enterprise backups (Asigra, KeepIT); ensure compliance/retention; perform restore testing; participate in DR.
• Administer Teams (voice, call queues, collaboration) and support the broader Office 365 suite.
• Proactively manage multi‑site datacentres, virtualisation (VMware, Hyper‑V), and container platforms (Docker, Kubernetes).
• Administer Active Directory (GPO, ADFS, Entra ID/Azure AD), Intune, Endpoint Central, and endpoint security (Kaspersky, SentinelOne).
• Change Management: submit, review, and implement production environment changes.
• Create technical procedures, document best practices for Tier 1/2 staff, and mentor team members on Kubernetes.
• Utilise monitoring tools (PRTG) and maintain asset configuration inventories.
• On‑Call & Projects: deliver management‑directed projects and provide after‑hours/weekend support.

Skills

Zscaler administration

Enterprise backup

Teams administration

English communication

Customer service

Problem solving

In learning new tech

Education

Bachelor's degree or equivalent

Tools

VMware

Hyper-V

Docker

Kubernetes

Active Directory/Entra ID

Intune

PRTG

Kaspersky

SentinelOne

Asigra/KeepIT

Job description

Want to work with the best in the industry? Join an industry-leading claims management powerhouse in Australia and bring your expertise to a career rooted in massive scale and meaningful community impact.

Opportunity

We are seeking a Systems Engineer to administer and optimise our enterprise security, backup, and collaboration platforms. In this role, you will drive the hands‑on management of our enterprise‑scale Zscaler (ZIA) environment, support enterprise backup operations, and oversee Microsoft Teams administration including call queues and user support.

Why join us?

• Proudly Great Place to Work® certified
• Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year‑end parties, leadership awards & more
• Grow with stability: 100+ in our 10‑Year Club by 2025
• Dynamic talent network: 2,000+ across APAC and beyond
• Competitive compensation with annual reviews
• Comprehensive medical care for you and your family
• Generous paid leave because work‑life balance matters
• Level up with LinkedIn Learning and tailored training
• Flexible work setup

Staff Testimonial

“Working for the best client and loving what you do makes everything enjoyable at work.” - Senior Broker, ASW Philippines.

What You’ll Do

• Administer, optimise, and troubleshoot platform policies, security, connectivity, and user access.
• Monitor enterprise backups (Asigra, KeepIT), ensure compliance/retention, perform restore testing, and participate in Disaster Recovery.
• Administer Teams (voice, call queues, collaboration) and support the broader Office 365 suite.
• Proactively manage multi‑site datacentres, virtualisation (VMware, Hyper‑V), and container platforms (Docker, Kubernetes).
• Administer Active Directory (GPO, ADFS, Entra ID/Azure AD), Intune, Endpoint Central (patching), and endpoint security (Kaspersky, SentinelOne).
• Change Management: Submit, review, and implement production environment changes.
• Create technical procedures, document best practices for Tier 1/2 staff, and mentor team members (specifically on Kubernetes).
• Utilise monitoring tools (PRTG) and maintain asset configuration inventories.
• On‑Call & Projects: Deliver management‑directed projects and provide after‑hours/weekend support for infrastructure emergencies.

Key Criteria

• 3+ years of hands‑on experience administering enterprise backup solutions and/or Zscaler environments.
• Bachelor’s/Master’s degree or equivalent professional work experience.
• Detail‑oriented, analytical problem‑solver with strong customer service skills and a proactive approach to learning new technologies.
• Excellent verbal and written English communication skills across all organisational levels.

Preferred Certifications (One or more)

• Zscaler or Enterprise Backup Certification (e.g., Asigra, KeepIT)
• Managing Microsoft Teams
• Windows Server Administration
• Automated Administration with Windows PowerShell

Work Set Up

• Kuala Lumpur (Mid Valley City): Australian hours (6:00 AM – 3:00 PM MYT) Hybrid setup.