Support Engineer, Cloud at iZeno Pte Ltd

iZeno Pte Ltd; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

iZeno Pte Ltd in Kuala Lumpur, M14, MY, is seeking a Support Engineer, Cloud for a full-time on-site role. You will help manage cloud platforms, virtualization, and customer support on enterprise-scale systems.

The role emphasises Linux operations, basic DevOps, and a focus on delivering reliable, scalable cloud services with strong communication to clients and colleagues.

Qualifications

• Bachelor’s Degree or Diploma in a relevant course as stated.
• Strong communication skills and client consultation ability.
• Basic knowledge of DevOps and Linux environments.

Responsibilities

• Provide system administration support and operate cloud platforms.
• Work with virtualization technologies and monitor systems.
• Migrate/manage on-prem workloads to cloud providers.
• Design and operate scalable, reliable cloud-based services.
• Provide managed support to customers and ensure uptime.

Skills

Strong communication skills

Problem-solving skills

Linux experience

DevOps basics

Cloud certificates (AWS/Google Cloud)

Education

Bachelor’s Degree or Diploma in a relevant field

Job description

Apply for Support Engineer, Cloud at iZeno Pte Ltd in Kuala Lumpur, M14, MY. This Full time on site position offers great opportunities for career growth.

About Us

Founded in 2003, iZeno was built on one conviction: enterprises deserve technology that doesn't just keep pace with change — it drives it.

As part of Logicalis Asia Pacific — the Architects of Change™ — our team of 180+ in-house innovators has delivered over 500+ enterprise solutions across Singapore, Malaysia, Indonesia, Thailand, and the Philippines, spanning AI & machine learning, cloud, DevOps, data analytics, CRM & CX, and ITSM.

At iZeno, you'll belong to a high-performing team where collaboration is real and ideas are welcomed.

You'll grow through mission-critical projects that challenge you from day one, backed by the global resources and partner ecosystem of Logicalis.

And you'll thrive in an environment that invests in your development, your wellbeing, and your career.

We are proud to be a Great Place to Work® Certified™ organisation — because we believe the same dedication we bring to our clients belongs to our people too.

No challenge is too complex. No ambition too large. Join iZeno. Your challenges, our commitment.

We are committed to creating a diverse and inclusive workplace where everyone can thrive.

Job Responsibilities

• Relevant experience as a systems administrator in a systems operation’s role
• Ability to work with virtualization technology
• Experience in monitoring and auditing systems
• Knowledge of networking concepts
• Migrating complex, multi-tier applications on Cloud Platforms
• Ability to deploy, manage, and operate scalable, highly available, and fault-tolerant systems
• Designing and deploying enterprise-wide scalable operations on Cloud Platforms
• Implementing cost-control strategies
• Capability to migrate on-premises workload to service providers
• Provide managed support to customer

Job Requirements

• Minimum Bachelor’s Degree or Diploma in a relevant course
• Strong communication skills with ability to consult clients & colleagues
• Cloud-related certificates such as AWS or Google Cloud, or other technical qualifications is preferred
• Basic knowledge on DevOps
• Hands‑on experience with Linux environment, and experience in troubleshooting and configuring servers will be advantageous
• Good analytical and problem‑solving skills
• Work effectively in a fast‑paced implementation environment

Posting code: #LI-JC1