Cloud & Infrastructure Operations Engineer

All jobs; Cyberjaya; Hybrid; MYR 90,000 - 150,000; Full time

Benefits offered by this job

Hybrid working model

Learning opportunities funded

Flexible work arrangements

Job summary

Logicalis Asia Pacific MSC is seeking a Cloud & Digital Workplace Engineer to manage and optimize hybrid infrastructure, including Azure cloud and on‑prem servers. You will own incidents, perform changes per ITIL, and drive cost optimization across environments.

The role emphasizes Windows Server, AD, Azure IaaS, backups, and automation with PowerShell/Azure CLI. A hybrid, flexible work arrangement is offered, with opportunities for professional growth.

Qualifications

• 3–5 years in infrastructure or cloud administration.
• Strong Windows Server, AD, and Azure IaaS experience.
• Experience with patching, backup (Commvault, Veeam, Avamar), DR (Azure Backup & ASR), and automation.
• Familiar with monitoring platforms (LogicMonitor, Azure Monitor).
• Knowledge of ITIL processes and change management.
• Scripting with PowerShell and Azure CLI.
• Preferred: AZ-900/104/500, VMware certifications.

Responsibilities

• Manage on-prem server infrastructure (VMs, OS, backups, storage, networking).
• Troubleshoot complex incidents and root cause issues (VM performance, connectivity, backups).
• Fulfil advanced service requests (provisioning, OS installs, SSL renewals, policy config).
• Execute and document changes per ITIL and internal processes.
• Perform patch management and ensure security compliance across environments.
• Maintain server security posture (Defender, firewalls, identity/access).
• Coordinate maintenance windows and customer communications for planned works.
• Contribute to monthly/quarterly health reports and environment reviews.
• Manage and support Azure server infrastructure (VMs, OS, backups, storage, networking).
• Monitor cost and apply Azure governance (tagging, reserved instances).
• Maintain cloud security posture (Defender, firewalls, identity/access).
• Automate tasks using scripting tools (PowerShell, Azure CLI, Logic Apps).

Skills

Windows Server

Active Directory

Azure IaaS

Troubleshooting

Scripting PowerShell

Azure CLI

ITIL processes

VMware

Backup strategies

Monitoring (LogicMonitor)

Education

Azure Certifications

Tools

Commvault

Veeam

Avamar

LogicMonitor

Azure Monitor

VMware vSphere

Job description

The role

As a Cloud & Digital Workplace Engineer, you will be responsible for the administration, support, and optimization of both Azure cloud and on‑prem server environments. You will take ownership of incidents, execute infrastructure changes, and contribute to the design, implementation, and maintenance of core infrastructure services including networking, storage, VMware virtualization, and backup solutions. You will also drive improvements in system performance, security, and cost optimization across both cloud and on‑prem platforms.

The person

You are technically strong, detail‑oriented, and capable of managing hybrid infrastructure with minimal supervision. You take initiative in resolving issues and enjoy working on long‑term improvements. You are confident in troubleshooting, scripting, and collaborating with internal and external stakeholders.

Accountabilities

• Digital Workplace
  • Manage and support on‑prem server infrastructure (VMs, OS, backups (Commvault, Veeam, Avamar), storage, networking).
  • Troubleshoot complex incidents and root cause issues (e.g., VM performance, connectivity, failed backups).
  • Fulfil advanced service requests (e.g., provisioning, OS installations, SSL renewals, policy configuration).
  • Execute and document changes following ITIL and internal processes.
  • Perform patch management and ensure security compliance across environments.
  • Maintain server security posture (e.g., Defender, firewalls, identity/access).
  • Coordinate maintenance windows and customer communication for planned works.
  • Contribute to monthly/quarterly health reports and environment reviews.
• Public Cloud
  • Manage and support Azure server infrastructure (VMs, OS, backups, storage, networking).
  • Monitor cost and implement Azure governance practices (e.g., tagging, reserved instances).
  • Maintain cloud security posture (e.g., Defender, firewalls, identity/access).
  • Automate operational tasks using scripting tools (PowerShell, Azure CLI, Logic Apps).
  • Perform patch management and ensure security compliance across environments.
  • Contribute to monthly/quarterly health reports and environment reviews.

Your Experience

• 3–5 years in infrastructure or cloud administration roles.
• Strong experience in Windows Server, Active Directory, and Azure IaaS components.
• Skilled in troubleshooting and resolving system and cloud performance issues.
• Experience with patching, backup (Commvault, Veeam, Avamar), DR (Azure Backup & ASR), and automation.
• Familiarity with monitoring platforms (LogicMonitor, Azure Monitor, etc.).
• Knowledge of ITIL processes and change management.
• Scripting experience (PowerShell, Azure CLI).
• Relevant certifications (e.g., AZ-900, AZ-104, AZ-500, AZ-700, Commvault Certified Professional, VMware Certified Technical Associate (VCTA), VMware Certified Professional (VCP), Endpoint Administrator (MD-102), ITIL Foundation, Microsoft 365 Certified Fundamentals (MS-900)) preferred.

Benefits

As a valued member of ‘Logicalis Asia Pacific MSC’ you will enjoy several benefits, such as;

• Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help"
• Pick your own adventure: Our people have moved from Helpdesk to Cloud‑Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we'll fund you to learn it, so you can become it!
• Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
• Flexible, modern, working arrangements: A hybrid working model that allows for a balance of productive remote working and in‑person collaboration.

Do I need to meet all the requirements to apply?

No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non‑binary, and neurodivergent people aim for closer to 90%! Please don’t let us miss out on everything you have to offer just because there is some upskilling to do. We can teach the specifics of the job. What we can’t teach is Character – ie Confidence, Capability, Curiosity.

About us

We are Logicalis, Architects of Change™. We assist organizations in succeeding in a digital‑first world by harnessing our collective technology expertise. Our lifecycle services, including cloud, connectivity, collaboration, and security, optimize operations, reduce risk, and empower employees. As a global tech service provider, we also deliver managed services to provide real‑time visibility and insights across clients' digital ecosystems. With 7000+ employees in 27 countries, we help 10,000+ clients globally create sustainable outcomes through technology.

For people living with disabilities or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we’ll be glad to facilitate.