Supply Chain & Operations Executive

CUSTA SDN. BHD.; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

CUSTA SDN. BHD. in Malaysia is seeking a Supply Chain & Operations Executive to join the Merchandise team.

The role is a generalist position spanning procurement, supplier management, category & product planning, and inventory & order operations to keep the business running smoothly. You will wear multiple hats, take ownership, and collaborate with sales, customer service, and logistics to build reliable supply chains, develop appealing products, and manage day-to-day operations that delight

Qualifications

• Experience in procurement or supply chain operations.
• Strong supplier relationship skills.
• Ability to manage inventory and order fulfillment.
• Excellent communication and cross-functional collaboration.

Responsibilities

• Source, evaluate, and negotiate with suppliers.
• Manage day-to-day procurement, inventory, and order fulfilment.
• Coordinate with production, logistics, and sales to improve supply chain.
• Develop new products and improve existing product content.
• Collaborate with internal and external partners to maximise customer value.

Skills

Generalist

Procurement

Supplier management

Inventory management

Category planning

Data analysis

Job description

CUSTA is a rapidly growing Printing & Customization E-commerce Platform in Malaysia & Singapore, invested in by renowned venture capital firms. We are looking for a Supply Chain & Operations Executive to join our vibrant Merchandise team.

This is a generalist role: you will work across procurement, supplier management, category & product planning, and inventory & order operations to keep our business running smoothly and growing. We are looking for a versatile, adaptable person who enjoys wearing multiple hats, takes ownership of getting things done, and is happy to roll up their sleeves wherever the team needs support — rather than someone fixed on a single way of working.

You'll play a pivotal role in our business, building reliable supply chains, developing attractive products, and running day-to-day operations that delight our customers.

Job Responsibilities

You will be responsible for all activities related to procurement, supply chain, and operations with the goal of making CUSTA the most attractive Printing & Customization E-commerce Platform in Malaysia & Singapore.

Procurement & Supplier Management: Source, evaluate, and negotiate with suppliers and production partners. Build and maintain strong, long-term partner relationships while managing cost, quality, and lead times.

Order & Inventory Operations: Run the day-to-day ordering and inventory activities required to produce and distribute our products. Monitor stock levels, place and track orders, and ensure smooth, accurate, and on-time order fulfilment — this operational backbone is at the heart of the role.

Supply Chain Management: Communicate closely with production and logistics partners to ensure reliable, efficient daily order fulfilment and continuous improvement of the supply chain.

Category & Product Planning and Execution: Support the growth of assigned categories by planning and helping launch new products, and by continuously improving the competitiveness and appeal of existing products.

Information Design, Display & Market Insight: Help design and enhance category and product page content to make it more engaging for customers, and collect and analyse customer, online, and offline data to derive insights for product development and operational improvement.

Internal/External Collaboration: Collaborate closely with sales, customer service, system development teams, and external partners to maximise customer value. From time to time, provide light support on order-related customer or sales-team inquiries.

Who We're Looking For

A high-calibre generalist who enjoys broad responsibilities and learning across functions.

Practical, flexible, and pragmatic — comfortable adapting to change in a fast-growing environment.

Strong ownership and follow-through; gets things done reliably.

Good communication skills for working with both internal teams and external partners.

A team player without rigid fixations on how things "must" be done.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an Operations Executive?
• How many years' experience do you have in supply chain management (SCM)?
• How many years' experience do you have in a procurement role?
• Which of the following languages are you fluent in?
• How much notice are you required to give your current employer?

What can I earn as an Operations Executive