Cafe Supervisor

White Houze Food; George Town; On-site; MYR 89,000 - 134,000; Full time

Job summary

White Houze Food in Penang, Malaysia seeks an operations leader to set up a new cafe team and oversee daily processes. You will recruit, train, and schedule staff, while establishing SOPs to ensure efficiency and consistency across shifts.

Responsibilities include managing supplier relationships, monitoring food quality and hygiene, overseeing inventory and cost control, and tracking budgets, daily sales, and KPIs to drive growth.

Qualifications

• Strong knowledge in staffing, SOPs, inventory, and supplier management.
• Entrepreneurial mindset with the ability to balance day-to-day operations and long-term growth.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work independently, take initiative, and deliver results under pressure.

Responsibilities

• Lead the setup of the café team, including recruitment, training, and scheduling of staff.
• Develop and implement SOPs for daily café operations, ensuring efficiency and consistency.
• Manage relationships with suppliers for ingredients, equipment, and café essentials.
• Monitor food quality, hygiene standards, and service excellence in line with brand values.
• Oversee inventory, cost control, and waste management.
• Ensure consistent product quality and excellent customer service.
• Monitor budgets, daily sales, and operational KPIs.

Skills

Staffing

SOPs

Inventory management

Supplier management

Leadership

Communication

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Lead the setup of the café team, including recruitment, training, and scheduling of staff.

Develop and implement SOPs for daily café operations, ensuring efficiency and consistency.

Manage relationships with suppliers for ingredients, equipment, and café essentials.

Monitor food quality, hygiene standards, and service excellence in line with brand values.

Oversee inventory, cost control, and waste management.

Ensure consistent product quality and excellent customer service.

Monitor budgets, daily sales, and operational KPIs.

Requirements

Strong knowledge in staffing, SOPs, inventory, and supplier management.

Entrepreneurial mindset with the ability to balance day-to-day operations and long-term growth.

Excellent communication, leadership, and problem-solving skills.

Ability to work independently, take initiative, and deliver results under pressure.