Supermarket Supervisor

Private Advertiser; Ampang Jaya; On-site; MYR 50,000 - 75,000; Full time

Job summary

Private Advertiser in Malaysia is seeking a supermarket leader with a minimum of 2 years’ store management experience to oversee daily operations, manpower planning, and adherence to company expectations. You will allocate staff, monitor attendance, coordinate shift replacements, manage stock levels, pricing accuracy, merchandising, and quality checks while upholding SOPs and product standards.

This role requires proactive thinking, strong communication, training and coaching of staff, regular

Qualifications

• Minimum 2 years of supermarket management experience.
• Proactive, critical thinking & responsible.
• No health issues, no prior crimes/substances abuse case.

Responsibilities

• Store Operations: Ensure effective manpower allocation and smooth daily store operations; monitor attendance and provide real-time updates; secure shift replacements to maintain coverage; assign tasks and track progress; monitor stock, merchandising, pricing, and storage; conduct regular quality checks and expiry date controls; ensure proper display of merchandise.
• Staff Management: Conduct training, on-the-job coaching, counselling and performance appraisals; promote professionalism; communicate rules, SOPs and expectations.
• Reporting: Report discrepancies, losses or irregularities to management; prepare and maintain comprehensive reports for management review.

Skills

Store operations

Staff management

Quality assurance

Retail leadership

Job description

Possess minimum 2 years of Supermarket Management, including its daily operations, manpower, company's expectations and others

Proactive, Critical Thinking & Responsible

No health issues, no prior crimes/substances abuse case

What You’ll Be Doing?

1. STORE OPERATIONS

Ensure the effective manpower allocation & smooth daily store operations.

Monitor attendance, provide real-time updates via WhatsApp group & proactively secure shift replacements to maintain operational coverage.

Provide clear instructions & assign specific assignments to staff and track the staff's progress consistently.

Monitor & evaluate overall store conditions, including stock levels, product arrangement, merchandising standards & storage.

Conduct regular quality checks & expiry dates to maintain products standards.

Ensure accurate pricing & proper display of merchandise in line with company standards.

Solve any issues/problems/errors that arise during store operations

2. STAFF MANAGEMENT

Conduct training. on-the-job coaching, counseling & performance appraisals, where applicable, to all new staff & existing staff effectively.

Promote professionalism among staff within the team.

Communicate the company's rules, SOPs & expectations to staff.

3. REPORTING

Report any discrepancies, losses or irregularities to Management.

Prepare & maintain comprehensive reports for management review.

The contract may be extended/terminated based on the mutual agreement/performance review/other factors. Kindly understand that this position requires candidates to have the ability and competence to carry out the responsibilities of a supermarket leader effectively.