Store Manager ( Supermarket )

My Hero Hypermarket Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

HeroMarket is seeking a Retail Store Manager to oversee outlet operations, drive sales, and manage merchandising across Klang Valley and Johor Bahru.

You will lead the selling floor, promotions, and customer service while ensuring health & safety compliance and daily administrative tasks. Travel between outlets is required, with emphasis on staff development and performance coaching.

Qualifications

• Minimum 8 year(s) experience & knowledge in retail branch management.
• Possess own transport and willing to travel.
• Willing to work extra hours and on public holidays.
• Mobile to be transfer from outlet to outlet.
• Has good communication skills and observation skills.
• Possesses good problem-solving skill, customer service skill, leadership, display & merchandising skill.
• Must be self-motivated, proactive, good interpersonal skill, able to multitask and work under pressure.

Responsibilities

• Handle overall retail / outlet activities.
• Ensure outlet budget and sales target set by the Company is achieved.
• Maintain awareness of market trends in the retail industry.
• Monitor and analyze sales performance and merchandise mix.
• Manage the selling floor, housekeeping & merchandising display.
• Ensure outlet is compliance with the health and safety policy.
• Handle outlet promotional activities.
• Handle all customer queries & complaints.
• Replenish stock & ensure stock level is healthy & accurate.
• Handle day to day administration function of a branch.
• Conduct performance appraisals to assess training needs and building career path for the staff.
• Liaise with HQ / Senior Manager office.
• Any other ad-hoc task assigned.
• This position open for Angsana Johor Bahru and Klang valley area.

Skills

Retail management

Leadership

Customer service

Merchandising

Communication

Multitask

Problem solving

Staff development

Job description

· Handle overall retail / outlet activities.

· Ensure outlet budget and sales target set by the Company is achieved.

· Maintain awareness of market trends in the retail industry.

· Monitor and analyze sales performance and merchandise mix.

· Manage the selling floor, housekeeping & merchandise display.

· Ensure outlet is compliance with the health and safety policy.

· Handle outlet promotional activities.

· Handle all customer queries & complaints.

· Replenish stock & ensure stock level is healthy & accurate.

· Handle day to day administration function of a branch.

· Conduct performance appraisals to assess training needs and building career path for the staff.

· Liaise with HQ / Senior Manager office.

· Any other ad-hoc task assigned.

This position open for Angsana Johor Bahru and Klang valley area.

Requirements :

· Minimum 8 year(s) experience & knowledge in retail branch management.

· Possess own transport and willing to travel.

· Willing to work extra hours and on public holidays.

· Mobile to be transfer from outlet to outlet.

· Has good communication skills and observation skills.

· Possesses good problem-solving skill, customer service skill, leadership, display & merchandising skill.

· Must be self-motivated, proactive, good interpersonal skill, able to multitask and work under pressure.

Supermarkets, Grocery & Petrol Retailing 1,001-5,000 employees

HeroMarket is the leading supermarket chain in the Klang Valley which offers a variety of grocery items at low prices.

HeroMarket better known as an one-stop center can be easily found and have a variety of fresh market concept in a clean and modern environment, allowing our customers to enjoy the fresh products and daily groceries with low prices. Our Company has dedicated employees working together towards a common goal of achieving excellence. We are a Company focused on talent development to help build and expand our business.

We operates 30 supermarkets in Malaysia and are expanding quickly.

Come join us and start your career by visiting our career page at https://www.heromarket.com.my/career

HeroMarket is the leading supermarket chain in the Klang Valley which offers a variety of grocery items at low prices.

HeroMarket better known as an one-stop center can be easily found and have a variety of fresh market concept in a clean and modern environment, allowing our customers to enjoy the fresh products and daily groceries with low prices. Our Company has dedicated employees working together towards a common goal of achieving excellence. We are a Company focused on talent development to help build and expand our business.

We operates 30 supermarkets in Malaysia and are expanding quickly.

Come join us and start your career by visiting our career page at https://www.heromarket.com.my/career

What can I earn as a Retail Store Manager