International Education Agency Executive

THAVA PROOFREADING AND EDITING SERVICES; Cyberjaya; Presencial; MYR 60.000 - 90.000; Jornada completa

Descripción de la vacante

International Education Agency in Cyberjaya is seeking an Executive to support postgraduate students, advising on study paths and research requirements. You will handle inquiries via email, phone and WhatsApp, while building relationships with universities and education agents across Malaysia and abroad.

The role includes coordinating events, maintaining records, and expanding the agency’s services. The position requires a Bachelor's degree (Master's encouraged) with strong English and Bahasa

Formación

• Bachelor's degree required; Master's degree encouraged.
• Experience in international education, student placement or academic advisory is an advantage.
• Proficiency in English and Bahasa Malaysia with strong communication skills.

Responsabilidades

• Assist Malaysian and international postgraduate students with exploring academic opportunities and support services.
• Respond to enquiries via email, phone and WhatsApp and guide applicants through processes.
• Explain postgraduate study pathways, research requirements, thesis support, and journal publication opportunities.
• Collaborate with Marketing and Sales to grow client base in Malaysia and international markets.
• Develop networks with universities and educational organisations and establish long-term relationships.
• Help set up the new department, including administrative systems and consultation workflows.
• Plan and coordinate educational events, virtual sessions, research workshops and promotional campaigns.
• Organise and maintain client records, student data, and internal databases.

Educación

Bachelor's degree

Master's degree

Herramientas

Microsoft Excel

Descripción del empleo

International Education Agency Executive

This position is based at our Cyberjaya office.

Assist Malaysian and international postgraduate students in exploring academic opportunities and support services for Master's and PhD studies.

Attend to prospective and existing clients through email, telephone, and WhatsApp, including providing guidance and responding to enquiries.

Explain postgraduate study pathways, research requirements, thesis assistance, academic advisory services, and journal publication opportunities.

Collaborate with the marketing and sales departments to expand our client base across Malaysia and international markets.

Explore potential business collaborations and develop professional networks with universities, educational organisations, and academic institutions.

Establish long-term relationships with students, institutional representatives, education agents, and other relevant stakeholders.

Contribute to setting up the new department, including establishing administrative systems, service procedures, and consultation workflows.

Support the planning and coordination of educational events, virtual learning sessions, research workshops, and promotional campaigns.

Organise and regularly update student information, client records, and internal databases to ensure proper documentation.

Handle the preparation, submission, and follow-up of documents requested by universities, educational organisations, and institutional partners.

Candidate Requirements

Applicants must possess at least a Bachelor's Degree. Candidates with a Master's Degree are also encouraged to apply.

Prior working experience in international education, student placement, academic advisory, university enrolment, or educational consultancy agencies will be an advantage.

Understanding of postgraduate education, Master's and PhD research processes, and academic research frameworks is preferred.

Proficient in English and Bahasa Malaysia, with good verbal and written communication abilities.

Mandarin-speaking candidates will have an additional advantage when dealing with students and institutional partners from China.

Confident in handling professional conversations and consultations through calls, emails, and WhatsApp.

Possess good business development, client engagement, and relationship-building abilities.

Able to understand clients' academic needs and communicate suitable services and available options effectively.

Strong knowledge of Microsoft Excel, particularly for managing data, records, and administrative reports, is highly desirable.

Able to organise multiple assignments, manage competing priorities, and perform effectively in a fast-paced environment.

Resourceful, independent, and capable of resolving day-to-day challenges with limited supervision.

Demonstrate professionalism, teamwork, adaptability, and openness to constructive feedback.