About the role
We are seeking a dedicated Student Recruitment Officer to join our sales team in Johor Bahru, Johor. In this role, you will be responsible for identifying, engaging and converting prospective students into enrolments. You will play a crucial part in driving our student acquisition strategy and contributing to the growth and success of our educational institution. This is an excellent opportunity for a motivated sales professional to make a meaningful impact in the education sector whilst building a successful career in student recruitment and relationship management.
What you'll be doing
- Identifying and prospecting potential student candidates through various channels, including educational fairs, school visits, online platforms and community engagement activities
- Conducting student consultations and needs assessments to understand academic goals and recommend appropriate programmes
- Presenting institution offerings, facilities, and career prospects to prospective students and their parents or guardians
- Maintaining detailed and accurate records of all student interactions, enquiries and follow-ups in the customer relationship management (CRM) system
- Following up with leads in a timely and professional manner to move prospects through the recruitment pipeline
- Preparing and delivering compelling presentations about our academic programmes and institution benefits
- Collaborating with admissions and academic teams to ensure seamless transition of enrolled students
- Achieving and exceeding individual and team recruitment targets and key performance indicators (KPIs)
- Building and maintaining strong relationships with schools, educational consultants and community stakeholders
- Providing feedback to management on market trends, competitor activities and student recruitment insights
What we're looking for
- Proven experience in sales, business development or student recruitment, ideally within the education sector
- Excellent communication and interpersonal skills with the ability to engage effectively with diverse audiences, including students, parents and institutional stakeholders
- Strong persuasion and negotiation abilities with a track record of achieving sales targets
- Proficiency in customer relationship management (CRM) systems and Microsoft Office Suite
- Knowledge of the Malaysian education system and understanding of student aspirations and pathways
- Ability to work independently and as part of a collaborative team in a fast-paced environment
- Excellent organisational skills with the ability to manage multiple leads and priorities simultaneously
- Fluency in English and Bahasa Malaysia; additional languages are advantageous
- A passion for education and a genuine interest in supporting student success
- Willingness to travel within the region for school visits and recruitment events