Strategic SME Relationship Manager — Credit & Growth

RHB Group

Seremban

On-site

MYR 120,000 - 180,000

Full time

14 days+

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Job summary

RHB Group in Malaysia seeks an experienced Relationship Manager to deepen SME relationships, drive new lending, and coordinate with product specialists to tailor offerings. You will assess credit quality, monitor service and ensure adherence to credit policies.

Strong communication and business acumen are essential to succeed in a dynamic banking environment. The role emphasizes proactive engagement, timely decisioning, and collaboration with cross-functional teams to deliver optimal financial

Qualifications

Bachelor’s degree in Finance/Accountancy/Banking or related field.
Minimum 3 years credit experience with risk management and commercial credit processing.
Strong credit writing, analytical and sales-oriented skills.

Responsibilities

Maintain and deepen relationships with a core portfolio of SME clients.
Drive primary sales through acquisition of new Middle Market/SME customers and new loans to existing clients.
Account planning with product specialists to engage customers and offer suitable products.
Monitor customer experience and promptly address process lapses or delays in TAT.
Ensure customers meet basic credit requirements and manage NPL within budget.
Provide qualitative credit assessments for each application.
Work with Account Managers to prepare credit proposals.
Vet, sign and deliver Letters of Offer.