Strategic SME Relationship Manager

RHB Group; Penang; On-site; MYR 60,000 - 100,000; Full time

Job summary

RHB Banking Group in Malaysia is seeking a Relationship Manager to maintain and deepen relationships with a core portfolio of Middle Market/SME clients, drive primary sales, and collaborate with product specialists to tailor offerings.

You will monitor customer experience, assess credit requirements, prepare credit proposals, and deliver letters of offer, working closely with Account Managers to grow the business.

Qualifications

• Bachelor's Degree in Finance/Accountancy/Banking, Marketing or equivalent.
• Minimum 3 years of working experience in credit with exposure to credit risk management and commercial including credit processing, evaluation and appraisal.
• Strong credit writing and analytical skills.

Responsibilities

• Maintain and deepen relationships with minimum core portfolio of 30 Middle Market/SME clients.
• Actively drive primary sales through acquisition of new Middle Market / SME customers and through new loans to existing clients.
• Carry out account planning with product specialists to identify customers to engage, and products to offer based on their needs.
• Monitor overall customer experience and pre-empt or address any process lapses or delays in TAT.
• Ensure customers meet basic credit requirements, and maintain new non-performing loans (NPL) within approved budget.
• Provide the qualitative credit assessment for each application.
• Work closely with Account Managers to prepare credit proposals.
• Vet, sign and deliver Letters of Offer.

Skills

Networking

Market knowledge

Financial Analysis

Sales

Proactive

Energetic

Result Oriented

Business acumen

Education

Bachelor's Degree in Finance/Accountancy/Banking, Marketing or equivalent

Job description

RHB Banking Group in Malaysia is seeking a Relationship Manager to maintain and deepen relationships with a core portfolio of Middle Market/SME clients, drive primary sales, and collaborate with product specialists to tailor offerings.

You will monitor customer experience, assess credit requirements, prepare credit proposals, and deliver letters of offer, working closely with Account Managers to grow the business.