Strategic Sales Support & Delivery Coordinator

INTRETECH (MALAYSIA) SDN. BHD. 盈趣科技（马来西亚）有限公司; Kulai; On-site; MYR 28,000 - 50,000; Full time

Job summary

INTRETECH (MALAYSIA) Sdn. Bhd. is seeking a Sales Support Coordinator in Kulai, Johor. The role focuses on handling customer inquiries, coordinating requirements, and ensuring accurate order processing and delivery planning.

You will manage forecasts, POs, and collaborate with production, quality control, and logistics to ensure timely shipments. A Diploma or equivalent is required, with a Bachelor's degree preferred in Business Administration or related fields.

Qualifications

• 1–2 years in customer service experience.
• Experience with order processing, ERP and CRM systems.
• Diploma or equivalent; Bachelor's degree preferred.

Responsibilities

• Serve as second contact for customer inquiries and coordinate on requirements.
• Manage customer orders, forecasts, and POs; monitor weekly variances.
• Monitor deliveries, report shipment status, and liaise with production, QA, logistics.

Skills

Customer service

Communication

Relationship management

Education

Diploma or equivalent

Bachelor's degree in Business Administration/Communications

Tools

ERP

CRM systems

Job description

INTRETECH (MALAYSIA) Sdn. Bhd. is seeking a Sales Support Coordinator in Kulai, Johor. The role focuses on handling customer inquiries, coordinating requirements, and ensuring accurate order processing and delivery planning.

You will manage forecasts, POs, and collaborate with production, quality control, and logistics to ensure timely shipments. A Diploma or equivalent is required, with a Bachelor's degree preferred in Business Administration or related fields.