Sales & Service Operations Coordinator

Nextech Sdn Bhd; Shah Alam; On-site; MYR 36,000 - 60,000; Full time

Job summary

Nextech Sdn Bhd in Shah Alam is seeking a Sales Coordinator to support our sales and service operations. You will handle sales documentation, customer coordination, scheduling, and ensure smooth communication between customers, the sales team, and our technical/service team.

The role requires a Diploma or equivalent, plus experience in sales coordination or related field, strong communication and organizational skills, and proficiency in Microsoft Office and Excel.

Qualifications

• Minimum Diploma or equivalent.
• Experience in sales coordination, sales administration, customer service, or a similar role is preferred.
• Good communication, interpersonal, and organizational skills.
• Detail-oriented with good follow-up and coordination abilities.
• Computer literate and proficient in Microsoft Office & Excel.
• Able to read ACAD drawing will be a bonus.
• Able to manage multiple tasks effectively with different teams.

Responsibilities

• Prepare sales quotations, process sales orders, and handle customer enquiries, including quotation and order follow-ups.
• Arrange service and testing appointments, prepare work orders, and coordinate job schedules and arrangements with the service/testing team.
• Coordinate with customers, sales personnel, and internal teams to ensure smooth job execution, monitor order and job status, and follow up on outstanding actions.
• Maintain accurate sales, customer, and job records, including relevant ISO documentation related to sales activities.
• Assist with delivery and logistics coordination, as well as other sales administration tasks.
• Perform other duties as assigned to support sales operations and related activities.

Skills

Sales coordination

Sales administration

Customer service

Communication

Microsoft Office

Excel

ACAD reading

Education

Diploma or equivalent

Tools

Microsoft Office

Excel

Job description

Nextech Sdn Bhd in Shah Alam is seeking a Sales Coordinator to support our sales and service operations. You will handle sales documentation, customer coordination, scheduling, and ensure smooth communication between customers, the sales team, and our technical/service team.

The role requires a Diploma or equivalent, plus experience in sales coordination or related field, strong communication and organizational skills, and proficiency in Microsoft Office and Excel.