Strategic Sales Ops & Capability Leader

Mondelēz International; Selangor; On-site; MYR 180,000 - 300,000; Full time

Job summary

Mondelēz International in Southeast Asia seeks a senior Sales Operations leader to develop and implement RTM, SFE, and Merch Ops strategies that drive commercial excellence across the organization.

You will partner with Sales, CPA, and Finance to translate strategies into executable plans that deliver volume, revenue, and profitability targets, leveraging data, governance, and cross-functional collaboration.

Qualifications

• 10+ years in Sales, Commercial, & Sales Operations roles.
• Deep understanding of FMCG/CPG sales operations and go-to-market models.
• Experience with Traditional and Modern Trade markets in Asia.
• Experience working with distributors and third-party partners.

Responsibilities

• Develop and implement RTM strategies across Traditional Trade, Modern Trade and Away From Home.
• Drive distributor performance through business reviews, KPI tracking, and capability building.
• Lead RTM transformation projects including territory redesign and outlet segmentation.
• Design and implement sales capability frameworks and training programs.
• Develop and manage sales dashboards and KPI scorecards.
• Oversee merchandising operations, planogram compliance, and in-store execution.
• Coordinate with Trade Marketing on activation and in-store visibility programs.

Skills

Leadership

Strategic thinking

Analytics

Project management

Stakeholder management

Sales tech platforms

Communication

Training & capability development

Change management

Cross-functional collaboration

Tools

CRM

SFA

DMS

BI tools

Job description

Mondelēz International in Southeast Asia seeks a senior Sales Operations leader to develop and implement RTM, SFE, and Merch Ops strategies that drive commercial excellence across the organization.

You will partner with Sales, CPA, and Finance to translate strategies into executable plans that deliver volume, revenue, and profitability targets, leveraging data, governance, and cross-functional collaboration.