Strategic Projects Manager: End-to-End, Cross-Functional Impact

Grab

Selangor

On-site

MYR 120,000 - 180,000

Full time

5 days ago

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Benefits offered by this job

Term Life Insurance

Medical Insurance

GrabFlex

Parental leave

Birthday leave

LASA volunteering leave

Grabber Assistance Programme

FlexWork hours

Job summary

Grab in Malaysia is seeking a Manager, Strategic Projects to lead end-to-end initiatives that drive user value and improve experiences. You will report to the Senior Manager, Strategic Projects and work on-site at the Grab office, building strategic plans, deep-diving into processes, and coordinating with Product, Engineering, Analytics and Operations to deliver impactful changes.

You will conduct analyses to uncover customer insights and inform decisions, design workshops for process

Qualifications

5+ years in strategy consulting, corporate strategy, or in-house strategic projects/transformation.
Ability to influence key stakeholders and drive changes.
Quantitative diagnosis with large data sets and translating results into recommendations.
Experience in operational design, process management, and analysis.
Fluency in data visualization and executive storytelling using Power BI and Superset.
Track record of driving impact and delivering detailed results.

Responsibilities

Own projects end-to-end—develop diagnosis, roadmap, and success metrics; align with regional and country leadership.
Lead multi-country, cross-functional delivery with Product, Engineering, Analytics, and Operations teams.
Shape customer experience by design thinking and iterating product launches based on analyses.
Ensure changes are assessed for impact on user trust, safety, and service quality before shipping.