Strategic Program Manager, Customer Programs
IDEMIA MALAYSIA SDN. BHD.
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Job summary
IDEMIA MALAYSIA SDN. BHD. seeks a program manager to oversee end-to-end customer programs, ensuring adherence to contractual scope, timelines and quality.
You will coordinate with technical project teams, procurement, legal and operations to deliver value, monitor KPIs and mitigate risks while maintaining customer satisfaction and contractual compliance. The role emphasizes proactive stakeholder engagement, governance through the DRIVE process, and autonomous leadership on smaller programs with
Job description
IDEMIA MALAYSIA SDN. BHD. seeks a program manager to oversee end-to-end customer programs, ensuring adherence to contractual scope, timelines and quality.
You will coordinate with technical project teams, procurement, legal and operations to deliver value, monitor KPIs and mitigate risks while maintaining customer satisfaction and contractual compliance. The role emphasizes proactive stakeholder engagement, governance through the DRIVE process, and autonomous leadership on smaller programs with
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