Strategic Program Manager — Cross-Functional Delivery

flextronics; George Town; On-site; MYR 180,000 - 280,000; Full time

Benefits offered by this job

Medical benefits

Life Insurance

Paid Time Off

Performance Bonus

Job summary

Flex is seeking a Program Manager based near Bukit Minyak to lead cross-functional teams in delivering customer-focused products and services. You will guide development, set program strategies, and coordinate schedules and budgets while maintaining strong customer relations.

The role requires ownership of staffing, resource planning, and adherence to program timelines, with a focus on delivering value and meeting business metrics while driving continuous improvement.

Qualifications

• Bachelor's degree in engineering or related field or equivalent experience.
• Minimum 5 years’ experience in program administration/management or related area.
• Advanced operations, technical and people/process skills and customer relationship skills.
• Knowledge of multiple functional technologies/processes and interdependencies at the site.
• Accountability for the program wellness.

Responsibilities

• Organize, plan and direct program schedules and budgets.
• Track metrics and drive action items based on results.
• Assist with contract negotiations as required.
• Oversee interdepartmental activities ensuring timelines, delivery and quality.
• Review program proposals to allocate resources and staffing.
• Establish work plans and staffing for each phase of the program.
• Coordinate product life cycle activities with P&L and customer satisfaction.
• Act as main customer communication channel and escalation point.
• Monitor customer satisfaction reviews and corrective actions.
• Maintain and develop business with customers.
• Ensure project deliverables are met and maintain customer relations.
• Holds up production sites for projects, costs and customer matters through expertise.

Skills

Project management

Cross-functional leadership

Contract negotiations

Customer relationship management

Budgeting

Communication

Education

Bachelor's degree in engineering or related field

Job description

Flex is seeking a Program Manager based near Bukit Minyak to lead cross-functional teams in delivering customer-focused products and services. You will guide development, set program strategies, and coordinate schedules and budgets while maintaining strong customer relations.

The role requires ownership of staffing, resource planning, and adherence to program timelines, with a focus on delivering value and meeting business metrics while driving continuous improvement.